Wasabi Technologies
Manager, Renewals
United States of America
Sponsorship not specifiedDetected 34 days ago
AWSSalesforceSalesForecastingCustomer SuccessLeadershipCollaborationMentoring
About the role
- Wasabi's Manager, Renewals is a key member of the Sales Team responsible for leading, coaching, and scaling our renewal function at a critical stage of growth.
- The ideal candidate is passionate about customers and thrives on creativity, collaboration, and delivering exceptional customer experiences.
Responsibilities
- Lead, coach, and develop a team of Renewals Managers, driving performance, accountability, and career growth
- Build a high-performing team through structured onboarding, training and ongoing enablement
- Manage the end-to-end renewal motion, including contract renewals, re-negotiations, and retention strategy across a growing customer base
- Own renewal forecasting accuracy and Pipeline visibility across regions
- Implement consistent reporting and operation cadences to improve leadership visibility
- Guide the team in managing larger, complex customer and stakeholder engagements, including executive and C-level relationships Support strategic account planning to maximize retention and long-term customer value with internal teams and external partners, including Distributors and Value-Added Resellers
- Collaborate with distribution partners and resellers to support partner-led renewal
- Build and standardize scalable renewal process, playbooks, and workflows
Compensation
- Meet or exceed team retention and renewal sales quotas (quarterly and annually)
Benefits
- We're a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.
- It's all part of our vision to make cloud storage the next great global utility, just like electricity.
Company info
- Establish and enforce a proactive renewal model that engages customers 6+ months ahead of renewal to identify risks, commercial considerations, and opportunities
- At Wasabi, we're a proven collection of pioneers, visionaries and disruptive doers.
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