Verygoodsecurity

Product Operations and Performance Lead

United States

Sponsorship not specified$180k-$240kDetected 33 days ago

ComplianceRoadmappingPRDsCustomer SuccessLeadershipCollaboration

About the role

VGS is the world's leader in payment tokenization.
Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.
This role is ideal for someone who thrives in ambiguity, thinks in systems rather than tickets, and wants to improve product outcomes through leverage instead of org charts.

Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more.
We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities.
VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services.
You will define and own the operational backbone of the Product organization, working closely with Product, Engineering, Design, and Go to Market to build the systems, cadences, and standards that help teams execute consistently and at high quality.
Rather than focusing on a single product area, you'll work across the breadth of VGS, identifying patterns and shaping how the company builds, ships, and operates products.
You'll be trusted to independently identify the highest-impact problems, define structure where none exists, and drive improvements that raise the bar for product quality, reliability, and customer experience across VGS.

Flexible work hours and flexible PTO
Competitive health benefits
VGS stock options
401k plan, with employer matching 4% and immediate vesting (available only for US employees)
Life & disability insurance
Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
Global parental leave program
Home Internet reimbursement
New hire home office set-up allowance

We are seeking a founding Product Operations Lead to join our team.
We're not about being in the office every day-but we are about connection, collaboration, and the energy that comes from a great brainstorm, a team lunch, or celebrating a big win in person.
Please note we are currently only hiring in the following states...
Professional learning reimbursement At VGS, we have a remote-first philosophy because we believe flexibility leads to great work and a healthy work-life balance.

This listing is sourced directly from Verygoodsecurity's careers page and normalized into a canonical job model.