Navcanada
Business Management System Analyst (2 positions)
Ottawa
Sponsorship not specifiedDetected 20 days ago
AzureProcess ImprovementProblem SolvingTime ManagementSharePoint
About the role
- Analyze Key Performance Indicators/Quality Performance Indicators (KPIs/QPIs) and risk indicators for governance, compliance and conformance and prepare regular reports and insights for management review.
- Challenging, team-oriented work environment
Responsibilities
- Our Company strives to create an inclusive and barrier-free selection process and work environment.
- Contributes to the effectiveness and usability of the BMS/QMS through analysis, controls support, and process improvement recommendations.
- Maintain and administer BMS/QMS policies, standards, processes, procedures, templates, and related documentation, ensuring comprehensive, accurate, and current records and document controls are established and maintained.
- Analyze compliance and conformance review results and identify trends, issues and areas for improvement across related processes, and support follow-up actions
- Develop and maintain controls documentation, testing records, and related evidence to support appropriate control design, testing, traceability, and documentation practices
- Monitor and analyze performance metrics and trends to identify improvement opportunities and support continuous improvement initiatives.
Requirements
- 3+ years in technology, quality management, compliance, or systems administration roles.
- Experience with supporting governance frameworks, audit coordination, compliance, monitoring, and controls testing.
- Experience working in or closely with business and/or operational functions.
- Experience in change management practices.
- Experience working with policies, standards, governance, and procedures and controlled documentation.
- Strong experience with business and reporting tools (e.g., PowerBI, SharePoint).
- Experience with Control Objectives for Information and related Technology (COBIT), Information Technology Infrastructure Library (ITIL) & Information Technology Service Management (ITSM) frameworks.
- Experience with business management systems and quality frameworks such as ISO 9001, AS9100 or comparable frameworks.
- Knowledge of business management systems and quality frameworks (e.g. ISO 9001, AS9100, etc).
- Knowledge of compliance standards, audit principles, and controls management.
Skills
- Review and update and coordinate revisions to documentation arising from regulatory procedural, system or organizational changes.
Compensation
- $111,451 - $140,007
Equal opportunity
- If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require.
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