R1 RCM

Senior Service Delivery Analyst (Epic Clarity — PB)

Remote, USA · Senior

Sponsorship not specified$65k-$97kDetected 10 hours ago

SQLSnowflakeData VisualizationProcess ImprovementPerformance ManagementEpicLeadershipMentoringPublic Speaking

About the role

Senior Service Delivery Analyst (Epic Clarity - Physician Billing) As a Senior Service Delivery Analyst, you'll play a key role across revenue cycle operations, analytics, and client delivery.
For this US-based position, the base pay range is $65,478.00 - $96,885.29 per year.
Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

Build, optimize, and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities
Use advanced SQL and data modeling to extract, transform, and validate data from complex revenue cycle environments
Build and maintain physician productivity, RVU, and provider-level financial performance reporting
Support charge lag, coding accuracy, and provider-level denial trend analysis
Perform rigorous QA on metrics and reports to ensure accuracy and credibility
Own follow-up actions and drive execution against recommendations - not just analysis
Serve as a trusted analytics partner to internal teams and client counterparts
You'll use deep revenue cycle knowledge, Epic Clarity expertise, and advanced SQL to turn complex operational data into accurate, client-ready insights - partnering with Customer Operations, Central Operations, and client stakeholders to surface trends, uncover defects, and drive action.
This is not a traditional reporting role; you'll operate independently, make credible recommendations, and help shape how analytics support operational and client success.
Independently own meaningful deliverables, produce client-ready reporting with minimal oversight, identify trends that drive operational value, and serve as a trusted partner to internal and client stakeholders.

8+ years of professional experience, with strong background in revenue cycle and analytics-driven roles
Hands-on experience with the Epic Clarity data model, specifically Resolute Professional Billing (PB) - including tables such as PAT_ENC, HSP_ACCOUNT, ARPB_TRANSACTIONS, PAT_ENC_HSP, CLARITY_SER, and CL_PB_CLM
Experience with Snowflake, relational databases, and reporting tools such as Power BI
Proven ability to turn messy operational data into reliable, decision-ready insights
Track record presenting findings to non-technical stakeholders and/or clients

Epic Resolute Professional Billing certification (or Resolute PB Clarity Data Model certification)
Experience with provider compensation, RVU, or productivity reporting
Data modeling experience in Snowflake
Familiarity with stored procedures / T-SQL
Prior client-facing analytics or service delivery experience
What success looks like
First 30 days: Ramp up on R1's data environment, reporting ecosystem, revenue cycle workflows, and existing reporting logic.
Establish trust through accurate outputs and responsiveness.

For this US-based position, the base pay range is $65,478.00 - $96,885.29 per year.

This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up.
Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

If you have a disability and require a reasonable accommodation to complete any part of the job

sation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender,

This listing is sourced directly from R1 RCM's careers page and normalized into a canonical job model.