DataDome
Account Manager
US - New York City
Sponsorship not specified$14k-$110kDetected 8 days ago
Code ReviewAccount ManagementRecruitingCustomer SuccessLeadershipCollaboration
About the role
- The Account Management Team is the cornerstone of DataDome and we are laser focused on achieving their goals.
- With more than 300 clients across all regions, we are currently growing our dedicated Account Managers in our offices worldwide.
- 👉 You will be more specifically responsible for accounts in the US
Responsibilities
- Drive the best customer experience as trusted advisor throughout the Customer journey.
- To support its exponential international growth, DataDome is looking for an Account Manager to join the team in NYC, operating globally to report directly to the US Manager, Account Management / VP Account Management.
- Build a solid base of referenceable users from your accounts and turn them into promoters and DataDome ambassadors.
- Own, drive and manage contract renewal negotiations for timely signatures and execute all necessary strategies to trigger up-sells.
- Events & Team building: #We care and we have fun!
Requirements
- Bachelor's Degree or equivalent experience
- Native-like proficiency in English is mandatory
Compensation
- $110,000.00 - $140,00.00 + Commission depending on experience and skill set
- Annual bonus target subject to terms and conditions of plan
- A $100 annual allowance is provided for a leisure activity of your choice in Sports.
- We organize ****Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
Benefits
- We offer medical, dental, & vision insurance options to keep you feeling your best.
- Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
- PTO: 20 paid time off days, 5 sick days and 2 floating holidays ****+ 12 national holidays.
Company info
- Your main missions will include:
- Ensure our Customers achieve their objectives with DataDome solution.
- Secure 100% of contracts' renewals.
- Trigger satisfaction to promote expansion opportunities
- Expand customers' revenue by selling additional products and services
- 👉 Your scope:
- Know your assigned accounts: understand their business, challenges, and objectives expected with bot protection.
- Guide your customers through each step of DataDome's customer journey, triggering the next steps to achieve the business value faster and secure the renewal.
Equal opportunity
- DataDome is an equal-opportunity employer, and proud to be committed to diversity and inclusion.
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This listing is sourced directly from DataDome's careers page and normalized into a canonical job model.