Anrok
Solutions Engineer, Pre Sales
San Francisco
Sponsorship not specifiedDetected 83 days ago
RESTSalesTaxCustomer SupportCommunicationNetSuite
About the role
- As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide.
- Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end.
- You'll be instrumental in moving Anrok upmarket, working at the intersection of sales, product, and engineering to close deals and ensure successful implementations.
Responsibilities
- Work closely with our Onboarding teams to provide effective and efficient technical support through implementation
- Design workflows to effectively prioritize and manage live calls, email responses, documentation of implementation paths and decisions, and other strategic projects
- Help surface and implement new ideas, such as improving our technical documentation or designing new demo functionality for our third party integrations
- You love to learn, and are capable of building deep expertise in new industries and products quickly.
Requirements
- You have 3+ years of experience as a Sales or Solutions Engineer.
- You're as comfortable speaking with business executives and non-technical teams as you are with developers and technical stakeholders.
- You enjoy designing and executing on new cross-functional initiatives and are comfortable leading a project where you have to gain buy-in from various leaders.
- You enjoy playing a key role in the sales cycle and contributing to the bottom line.
Skills
- 40% of Forbes Top 50 AI companies
- 20% of Forbes Top 100 Cloud companies
- Top companies like Notion, Anthropic, and Cursor
Compensation
- Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
- Annual team off-sites and in-person opportunities around our growing Anrok hubs.
Benefits
- The equity upside of an early-stage startup with the product-market fit of a later-stage company.
- Medical, dental, and vision insurance covered 100%.
- One Medical membership covered, flexible sick benefits, and more.
- Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
- Home internet reimbursement stipend.
- Wellness reimbursement program.
- Home office setup stipend to ensure you have the equipment you need to thrive at work.
Company info
- Play an integral role in the standardized Anrok sales process, helping achieve key milestones and exit criteria to effectively move customers through their evaluation process while working closely with Account Executives on deal strategy
- Consult with customers and prospects to design and execute on the best solution for their specific business, serving as the primary technical contact from presales through implementation
- Act as a trusted advisor on sales tax compliance, Anrok's platform, and API integration best practices for prospects, customers, and partners
- Serve as the voice of the customer by gathering technical feedback and requirements from prospects and customers, then partnering with Product and Engineering to influence roadmap decisions and drive product improvements
- At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.
This listing is sourced directly from Anrok's careers page and normalized into a canonical job model.