Kaseya Careers

Kaseya Careers

Senior Account Manager, Key Accounts

Quebec, Canada · Senior

Sponsorship not specifiedDetected 22 hours ago
SalesforceCRMSalesAccount ManagementPipeline ManagementForecastingCustomer SuccessCernerCommunicationCollaborationMentoringAdaptability

About the role

  • Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of MSP accounts, focusing on supporting customers with strong growth potential.
  • In this role, you'll be responsible for expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management.

Responsibilities

  • Commercial Growth Strategy: Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion.
  • Adoption & Value Realization: Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention.
  • Revenue Ownership: Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth.
  • Cross-Functional Collaboration: Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.
  • CRM & Pipeline Management: Leverage Salesforce to manage your pipeline, track account activity, and maintain accurate forecasting and reporting.
  • Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint.
  • Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion.
  • Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention.
  • Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth.
  • Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.

Requirements

  • 4-8+ years of experience in an account management or relationship-focused sales role.
  • Minimum de 4 ans d'expérience en gestion de comptes ou en ventes, axée sur le développement des relations clients et la croissance des activités commerciales.
  • Expérience dans la gestion d'un portefeuille de clients B2B en environnement SaaS.
  • Succès démontré dans le développement de comptes existants grâce aux ventes additionnelles (upsell), aux ventes croisées (cross-sell) et à l'expansion des comptes.
  • Expérience dans la gestion d'un portefeuille de produits et dans l'identification d'occasions visant à accroître la valeur pour les clients.
  • Capacité démontrée à établir des relations solides avec des décideurs de niveau exécutif et à favoriser la réussite à long terme des clients.
  • Expérience au sein d'une entreprise SaaS en forte croissance.
  • Capacité démontrée à atteindre ou à dépasser des objectifs de ventes et de croissance des comptes.
  • Expérience de l'exécution d'une stratégie de croissance de type « land and expand » auprès d'un portefeuille de clients existants.
  • Solide sens des affaires et passion pour le développement et la croissance des comptes.
  • Personne très motivée, réceptive au coaching et résiliente dans un environnement en constante évolution.

Nice to have

  • Experience in B2B sales managing or working with Managed Service Provider (MSP) clients.
  • Proven ability to meet or exceed sales targets.
  • Strong commercial mindset with a passion for account growth and expansion.
  • Highly motivated, coachable, and resilient in a fast-paced environment.
  • Excellent communication, organizational, and interpersonal skills.
  • Experience using CRM tools (Salesforce preferred).
  • Strong analytical and forecasting abilities.
  • Kaseya est à la recherche d'un(e) gestionnaire principal(e) de comptes motivé(e) et axé(e) sur les résultats pour prendre en charge un portefeuille de comptes stratégiques présentant un fort potentiel de croissance.

Company info

  • Customer Re-Engagement & Relationship Building: Reignite and build strong relationships with existing MSP customers-especially those with low engagement-connecting with key decision-makers and aligning solutions to their evolving business needs.
  • Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
  • Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
  • Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results.
  • We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
  • Reignite and build strong relationships with existing MSP customers-especially those with low engagement-connecting with key decision-makers and aligning solutions to their evolving business needs.

Visa & Work Authorization

  • oyees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other char
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