New Balance

New Balance

Global Creative Operations Associate

Boston, MA Headquarters - (NB), USA · Part-time

Sponsorship not specified$71k-$91kDetected 40 days ago
Project ManagementCustomer SupportCommunication

About the role

  • We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged.
  • We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
  • Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Responsibilities

  • Manage creative workflow of all incoming campaign creative requests across multiple outlets (NB.com, Retail, Wholesale, Social, etc)
  • Consistently communicate project updates to project lead and stakeholders
  • Collaborate with Global and North America Marketing teams, designers, writers, creative leads, internal production teams, product and merchandising teams where applicable
  • This model will help us enhance our culture while continuing to maintain elements of flexibility.

Requirements

  • 3+ years' minimum experience in a similar role, preferably creative operations or project management
  • Experience partnering with designers, copywriters, client and site development teams

Nice to have

  • BA degree preferred
  • Has a general knowledge of project management platforms
  • Agency experience a plus

Compensation

  • $70,600.00 - $90,500.00 - $110,400.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Benefits

  • Regular Associate Benefits
  • New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K.
  • You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
  • Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
  • Flexible Work Schedule

Company info

  • Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
  • The Global Creative Operations Associate supports end to end execution of New Balance marketing campaigns by managing the workflows supported by the Global Creative Studio. This role serves as the connection between marketing, creative and cross-functional stakeholders, leading incoming creative requests through actionable workflows, defining timelines and coordinating resources to ensure high-quality, on-brand deliverables across channels.
  • Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world.
  • The Global Creative Operations Associate supports end to end execution of New Balance marketing campaigns by managing the workflows supported by the Global Creative Studio.
  • This role serves as the connection between marketing, creative and cross-functional stakeholders, leading incoming creative requests through actionable workflows, defining timelines and coordinating resources to ensure high-quality, on-brand deliverables across channels.
  • Review all incoming creative requests and follow up with project owner on any missing information, ensuring project briefs are complete before work begins
  • Assign copywriter and designer resources based on capacity
  • Communicate new project assignments to creative team weekly
  • Define creative timelines and monitor progress against project schedule, adjusting timelines if needed as project progresses
  • Organizing, attending, leading (where necessary) and following up on important actions and decisions from meetings
  • Escalate project, capacity, and process concerns to Creative Operations Manager when necessary
  • Assess project risks and issues, raising to stakeholders and Creative Operations Manager, providing solutions where applicable
  • Ensure deliverables meet brand and quality standards
  • Strong communication and project management skills
  • Attention to detail, organized ways of working
  • Has a general knowledge of project management platforms; Asana is a plus
  • Strong customer service approach and style
  • Comfortable working with stakeholders across multiple NB office/region locations
  • Boston, MA Headquarters - (NB) Only
  • Boston, MA Headquarters - (NB) Only Pay Range: $70,600.00 - $90,500.00 - $110,400.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Equal opportunity

  • Employer
  • New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.
  • Equal Opportunity Employer
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This listing is sourced directly from New Balance's careers page and normalized into a canonical job model.