simplisafe

simplisafe

Manager, Monitoring Compliance

Boston, MA

Sponsorship not specified$100k-$130kDetected 1 day ago
Process ImprovementVendor ManagementCadenceLeadershipCommunicationCollaborationOrganizational Skills

About the role

  • Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect.
  • We're embracing a hybrid work model that enables our teams to split their time between office and home.
  • Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week.

Responsibilities

  • SimpliSafe is seeking an experienced operations and compliance leader to manage and unify our Monitoring Compliance team.
  • You'll lead a team of 6-8 Compliance Specialists across licensing, permitting, and data entry - bringing these functions together under a cohesive operating model while driving meaningful process improvements and identifying opportunities for AI-enabled efficiency.
  • Lead, coach, and develop a team of 6-8 Compliance Specialists across licensing, permitting, and monitoring data entry functions, fostering a high-performance, inclusive team culture
  • Drive the integration of three previously separate teams into a unified compliance function - identifying redundancies, building shared workflows, and establishing consistent standards and accountability
  • Own and continuously improve end-to-end compliance processes, with a focus on simplifying operations, reducing manual effort, and increasing accuracy and throughput
  • Proactively identify and evaluate opportunities to apply AI-enabled workflows and automation to compliance operations, partnering with internal teams to pilot and implement solutions
  • Build and maintain strong relationships with jurisdictions, state licensing agencies, and industry groups related to alarm permitting, registration compliance, and false alarm reduction
  • Partner cross-functionally with Monitoring Operations, Vendor Management, People, and other teams to align compliance processes with broader business goals
  • Demonstrated ability to lead process improvement initiatives - identifying inefficiencies, designing solutions, and driving adoption across a team
  • Strong relationship-building skills, including experience working with external agencies, regulators, or industry stakeholders

Nice to have

  • Experience managing regulatory, compliance, licensing, or permitting operations is strongly preferred
  • Curiosity and openness toward AI and workflow automation tools
  • prior experience piloting or implementing such solutions is a plus

Compensation

  • The target annual base pay range for this role is $100,000 to $130,000
  • This target annual base pay range represents our good-faith estimate of what we expect to pay for this role.
  • We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually.

Benefits

  • A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here )

Company info

  • About SimpliSafe
  • We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure.
  • And we've created a culture here that cares just as deeply about the career you're building.
  • We don't just want you to work here.
  • We want you to grow and thrive here.
  • We all benefit from flexibility and get to use the best of both worlds to get our work done.
  • Why are we hiring?
  • Well, we're growing and thriving.
  • So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
  • Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
  • We regularly review our programs to ensure they remain competitive and aligned with our values.
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This listing is sourced directly from simplisafe's careers page and normalized into a canonical job model.