Merit Manufacturing
Junior Account Manager - Entry Level
Warren, MI · Junior
Sponsorship not specifiedDetected 7 days ago
Account ManagementSupply ChainCustomer SupportCommunicationCollaborationProblem SolvingTime Management
About the role
- Junior Account Manager Mission Statement The Junior Account Manager serves as the primary support for assigned customer accounts, helping ensure every project, order, and customer interaction is executed with excellence. This role works closely with customers and internal teams to coordinate production, manage timelines, solve problems, and deliver an
- outstanding customer experience. The Junior Account Manager is the quarterback behind the scenes keeping communication flowing, projects organized, and customers confident that Merit Manufacturing will deliver on its commitments. Key Responsibilities Support assigned customer accounts and build strong customer relationships. Serve as a primary point of
Responsibilities
- Support assigned customer accounts and build strong customer relationships.
- Maintain accurate customer records and account documentation.
- We recently moved into a state-of-the-art manufacturing facility designed to support innovation, collaboration, and continued expansion.
- Team Lead Director of Brand Relations We believe in promoting from within and investing in employees who demonstrate initiative, accountability, and a passion for customer success.
Nice to have
- Serve as a primary point of contact for customer communication and follow-up.
- Coordinate customer orders, forecasts, product launches, and production schedules.
- Track customer projects and ensure action items are completed on time.
- Work closely with Production, Planning, Purchasing, Warehouse, Quality, R&D, and Finance to ensure customer expectations are met.
- Assist in resolving customer concerns related to quality, inventory, production, and shipping.
- Prepare reports, meeting notes, and customer documentation.
- Participate in customer meetings and business reviews.
- Help identify opportunities to improve customer satisfaction and internal processes.
Benefits
- All qualified applicants will receive consideration for employment without regard to race, religion, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Company info
- Monitor open orders and proactively communicate updates to customers.
- A Little About Us Merit Manufacturing is a Contract Manufacturer in the Personal Care space.
- Whether you're working with customers, in the lab, on the production floor, or in the office, you'll be part of a team that's building something special.
- At Merit, we believe our people are our greatest investment.
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This listing is sourced directly from Merit Manufacturing's careers page and normalized into a canonical job model.