Ellipsis Health

Ellipsis Health

Forward Deployed Product Manager, AI Assistant

United States - Remote · Mid

Sponsorship not specified$100k-$165kDetected 174 days ago
Data StructuresLLMsSalesforceCustomer SuccessResearchLeadershipCommunicationProblem SolvingPublic Speaking

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odds of building a lasting career here

57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

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Files H-1B transfers

10 transfer filings in the last year, covering 10 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • Every new customer deployment is a product launch.
  • This is not a traditional roadmap-focused product role.
  • You will operate at the intersection of Product, Engineering, and Customer Success, shaping workflows, defining integrations, guiding configuration decisions, and ensuring solutions are deployed successfully in production environments.

Responsibilities

  • We're hiring a high-agency Forward Deployed Product Manager, AI Assistant to own the end-to-end delivery of Sage - our conversational voice AI care manager - in real customer environments.
  • You'll also own the customer-facing roadmap for each deployment: defining requirements, sequencing what gets built, and aligning stakeholders on trade-offs.
  • This role exists to own that launch from scoping through go-live.
  • You're deeply accountable for delivering something that works in the real world - not just on paper - and energized by the fact that each deployment is a fresh product launch with its own constraints and edge cases.
  • Customer Discovery & Workflow Design: Lead structured discovery sessions to understand customer workflows, operational constraints, data needs, and integration requirements.
  • Agent Configuration & Customization: Design and configure Sage to meet customer needs while balancing scalability and product integrity.
  • Technical Deployment Leadership: Own the product layer of implementations end-to-end: integration coordination, data mapping, configuration management, UAT support, and go-live readiness.
  • When something isn't working, you drive it to resolution - you don't hand it off and wait.
  • Voice of the Customer: Continuously synthesize customer feedback and deployment learnings to inform roadmap prioritization and platform improvements. Deployment learnings are systematically fed back into how we build.

Requirements

  • Academic Rigor & Analytical Strength: Bachelor's degree in engineering, computer science, economics, business, or a similarly rigorous field
  • Client-Facing Communication Skills: Comfort presenting ideas clearly and confidently to external stakeholders, including the ability to explain technical concepts in accessible terms
  • Structured Problem Solving: Ability to decompose messy workflows into clear requirements, identify trade-offs, and propose scalable solutions

Nice to have

  • Technical Curiosity & Fluency: Strong comfort with technical systems and concepts
  • exposure to APIs, data structures, integrations, LLMs, or software development is preferred

Skills

  • Technical Curiosity & Fluency:
  • Structured Problem Solving:
  • Ability to decompose messy workflows into clear requirements, identify trade-offs, and propose scalable solutions
  • Attention to Detail & Follow-Through:
  • High conscientiousness and precision in managing multi-step projects and cross-functional coordination - internally and externally
  • Learning Velocity & Initiative:
  • Demonstrated ability to ramp quickly in new domains and operate independently with limited supervision
  • Poise, judgment, and reliability appropriate for representing the company in high-stakes customer environments

Compensation

  • Salary and Benefits

Benefits

  • Ellipsis Health is redefining how care teams engage and support patients through voice-based artificial intelligence.
  • Our Voice AI Care Manager, Sage, delivers empathetic, real-time conversations that help health plans and care management teams scale outreach, reduce operational bottlenecks, and improve member experience and outcomes.
  • We partner closely with Customer Success, Engineering, and Commercial to ensure our platform is not only innovative but operationally deployable and scalable across complex healthcare environments.

Company info

  • Enterprise deployments launch with well-defined requirements and minimal rework
  • Customer workflows are clearly documented and translated into scalable product configurations
  • Engineering teams receive high-quality, actionable requirements that reduce back-and-forth
  • UAT cycles are structured and efficient, with issues surfaced early and resolved quickly
  • Customers view you as a trusted product advisor, not just a liaison
  • Deployment learnings are systematically fed back into product improvements
  • Time-to-deployment decreases as reusable solution patterns emerge
  • You don't just gather requirements - you challenge assumptions, clarify trade-offs, and guide customers toward scalable solutions.
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This listing is sourced directly from Ellipsis Health's careers page and normalized into a canonical job model.