Mastercard

Director, SME Sales Operations

Purchase, New York, USA · Director · Part-time

Sponsorship not specified$182k-$291kDetected 11 hours ago

Data VisualizationSalesforceSalesForecastingExcelProcess ImprovementCustomer SuccessCadenceLeadershipCommunicationPublic Speaking

About the role

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
We hire the most qualified candidate for the role.
Do not include any medical or health information in this email.

Lead end-to-end sales and revenue reporting processes for Channel Distribution globally working across five regional sales and finance organizations, ensuring accurate, timely, and actionable insights
Own strategic planning and operational forecasting tied to Revenue and portfolio performance
Develop executive-level dashboards, KPIs, and business reviews to support decision-making and growth planning
Partner with Sales leadership to drive operational rigor, pipeline visibility, and performance accountability
Act as the centralized operational lead overseeing activation progress for signed portfolios, ensuring implementation milestones and commercialization timelines remain on track
Collaborate cross-functionally with Finance, Product, Customer Success, and Implementation teams to align business priorities and execution plans
Drive process optimization and operational scalability through automation, governance, and continuous improvement initiatives
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Significant experience in Sales Operations, Revenue Operations, Commercial Strategy, or related business leadership functions
Advanced proficiency in reporting and analytics tools (e.g., Tableau, Power BI, Salesforce, Excel)

Demonstrate strong strategic and operational leadership experience within sales operations, revenue operations, or commercial enablement environments
Possess deep experience managing sales performance reporting, forecasting, and business planning processes
Have strong analytical capabilities with experience translating complex data into executive-level insights and recommendations
Be highly skilled in managing cross-functional initiatives and influencing senior stakeholders across matrixed organizations
Bring a strong understanding of revenue realization processes, portfolio activation, and operational execution disciplines
Exhibit exceptional communication and presentation skills with the ability to operate effectively at executive levels
Be comfortable operating in fast-paced, highly collaborative environments with evolving business priorities
Demonstrate a proactive, ownership-oriented mindset with strong attention to detail and execution excellence

$182,000 - $291,000 USD
Support annual operating plans, strategic initiatives, and executive presentations related to sales growth and channel performance

This listing is sourced directly from Mastercard's careers page and normalized into a canonical job model.