N8N
Senior Support Engineer
United States · Senior
Sponsorship not specifiedDetected 23 hours ago
JavaScriptNode.jsGitKubernetesAI OrchestrationSAPValuationCustomer SupportTCP/IPDNSCommunicationProblem SolvingMentoring
About the role
- We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits.
- If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us.
Responsibilities
- Provide technical support to users via tickets, chat, and community forums.
- Collaborate with the engineering team to escalate and resolve complex technical challenges.
- Create and maintain documentation, FAQs, and knowledge base articles.
- A passionate team 🤩 - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Giving back 🤝 - We're big fans of open source, and you'll get $100 per month to support projects you care about.
Requirements
- 5+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support)
- Strong understanding of workflow automation, APIs, and integrations.
- Strong knowledge of networking concepts like DNS, HTTP/HTTPS, and TCP/IP
- Strong communication skills and ability to explain technical concepts to non-technical users.
- Work/life balance 🏖️ - We work hard but ensure you have time to recharge:
Nice to have
- Experience with Kubernetes is a plus.
Skills
- The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
Compensation
- Career growth 📈 - We hire rising stars who grow with us! You'll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
Benefits
- Ownership 💪 - Our core value is to "empower others," and we mean it-you'll get a slice of n8n with equity.
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 -
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families-plus a no-cost premium HDHP option with a pre-seeded HSA-along with dental and vision coverage.
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
Company info
- Competitive compensation 💸 - We offer fair and attractive pay.
Visa & Work Authorization
- We can sponsor visas to Germany; for any other country, you need to have existing right to work
This listing is sourced directly from N8N's careers page and normalized into a canonical job model.