Qualtrics
Healthcare Account Manager
Dallas, Texas, United States · Senior
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About the role
- Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light.
- You won't have to look to find growth opportunities-ready or not, they'll find you.
- Join over 5,000 people across the globe who think that's work worth doing.
Responsibilities
- Balance long-term relationship-building with identifying growth and expansion opportunities within an existing book of accounts.
- Develop account strategies that identify customer needs and opportunities to expand into additional solutions.
- Lead discovery conversations, listen closely to customers' challenges, and position products that address those needs.
- Deliver product demonstrations and explain the value of our solutions to both executive and operational audiences.
- Manage a large book of business, stay organized across competing priorities, and maintain momentum across multiple customer relationships.
- 5+ years of sales experience, including 2+ years in a closing role, with evidence of growing and developing customer accounts.
Requirements
- Experience navigating complex sales with multiple stakeholders and adapting your approach to different audiences.
- Experience selling multiple products, a solution suite, or a platform is helpful.
Nice to have
- Mondays and Thursdays, plus one day selected by your organizational leader.
Compensation
- Competitive salary plus uncapped commissions and accelerators rewarding outstanding performance.
Benefits
- Stay curious and coachable, asking questions to understand customers' needs and deepen your healthcare and product knowledge.
- Understand how healthcare organizations operate, including their quality and safety priorities, decision-making structures, and the needs of different stakeholders.
- Opportunity to expand your healthcare expertise and deepen partnerships across strategic accounts.
- Build and grow relationships with existing healthcare provider customers, taking a long-term, relationship-based approach to selling.
- Navigate complex sales involving multiple buyers and stakeholders across a healthcare organization.
- A working understanding of healthcare and the ability to navigate healthcare provider organizations, including conversations about quality, safety, and operational priorities.
- Your background does not need to be exclusively in SaaS or technology sales; what matters is your ability to navigate healthcare, manage complex sales, and build lasting customer relationships.
- A healthcare provider account management team focused on long-term relationships and customer expansion, rather than new-logo hunting.
- An emphasis on understanding healthcare customers' problems and showing how the right solution can address them.
- Private health insurance, annual Qualtrics Experience Bonus, wellness stipend to support your personal well-being and growth.
- Flexible hybrid work environment supporting jeans and dogs in the office.
Company info
- But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally.
- When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them.
- As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations.
This listing is sourced directly from Qualtrics's careers page and normalized into a canonical job model.