Axon
Professional Services Manager, Fleet Vehicle Intelligence Product
Scottsdale, Arizona, United States
Sponsorship not specified$76k-$121kDetected 6 hours ago
ComplianceProject ManagementOnboardingCustomer SuccessVPNCiscoCommunication
About the role
- We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software.
- Like our products, we work better together.
Responsibilities
- Install, configure, validate, and support Axon's Vehicle Intelligence and ALPR technologies during customer trials, pilots, and deployment activities.
- Validate system performance and ensure trial environments meet established technical requirements and success criteria.
- Collaborate closely with Professional Services Managers, Solutions Engineers, Sales teams, and Customer Success teams to support successful customer evaluations.
- Create and maintain accurate deployment documentation, site assessments, network diagrams, installation records, and post-trial reports.
- Support the evolution of Axon's Vehicle Intelligence deployment processes and best practices.
- We are also committed to building diverse teams that reflect the communities we serve.
Requirements
- 5+ years of experience deploying, configuring, supporting, or administering technology solutions in public safety, transportation, physical security, or related industries.
- 3+ years of hands-on experience with Automated License Plate Recognition (ALPR) systems.
- Experience deploying, configuring, and supporting fixed-position ALPR camera systems.
- Experience working directly with public safety agencies and understanding law enforcement operational workflows.
- Strong verbal and written communication skills with the ability to engage stakeholders at all organizational levels.
- Ability to work independently with minimal supervision in fast-paced field environments.
- Ability to travel extensively throughout the United States.
- Ability to stand, bend, climb, and lift equipment up to 75 pounds with or without reasonable accommodation.
- Strong troubleshooting skills involving networking, cellular communications, hardware, software, and field-installed technology systems.
- Valid driver's license with an acceptable driving record.
Nice to have
- Experience with fixed infrastructure deployments including pole-mounted cameras, solar systems, cellular communications, and networking equipment preferred
- Experience with IP networking concepts including LAN, WAN, VPN, switching, routing, and wireless communications preferred
- Experience supporting public safety technology deployments preferred
- Military, law enforcement technology, transportation technology, or physical security industry experience preferred
- Project management or deployment management experience preferred
- Industry certifications such as Network+, Security+, CCNA, Cradlepoint, or equivalent is a plus
Skills
- Join Axon and be a Force for Good.
- Life at Axon is fast-paced, challenging and meaningful.
Compensation
- $75,525 - $120,840 USD
- Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks.
- Competitive salary and 401k with employer match
Benefits
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards.
Equal opportunity
- Please note that this email address is for accommodation purposes only.
Visa & Work Authorization
- ardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status
This listing is sourced directly from Axon's careers page and normalized into a canonical job model.