Embrace.io
Solutions Engineer - US Remote
US Remote
Sponsorship not specified$130k-$160kDetected 211 days ago
JavaScriptPythonJavaSwiftKotliniOSAndroidObjective-CLinuxDevOpsSalesCustomer SuccessCommunicationCollaboration
About the role
- At Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing.
Responsibilities
- Represent Embrace as both an expert communicator and technologist, and help deliver an amazing customer experience
- Quickly root-cause, identify technical issues, and provide clear instructions to reproduce the problems or drive new product specifications
- Improve collaboration with Sales and Customer Success by developing tools and enhancing documentation
Requirements
- Our Ideal Candidate will have:
Nice to have
- 3+ years experience in a Mobile Developer, Web Developer, Sales Engineer, or Solutions Engineer role at a B2B software technology company
- Experience with mobile or web development and eagerness to learn and improve your skills.
- Familiarity with iOS, Android and their development tools
- Working knowledge of Linux and/or Mac OS X command line
- Comfortable discussing code
- ability to read and write code is a plus (Python, Java, Objective-C, Swift, Kotlin, or JS preferred)
- A curiosity for how things work and the ability to apply your experience of using tools and resources to come to a resolution
- Excellent communication skills and comfortability writing and speaking with people to help them solve their issues
Compensation
- Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
Benefits
- include equity and other benefits as detailed on our careers page.
Company info
- Communicate directly with customers, product and engineering teams, and work together towards a solution to the task at hand
- Drive the technical integration strategy and execution for both prospects and customers, leveraging deep product expertise to create customized implementation approaches tailored to each customer's technical environment and business objectives
- Directly impact product direction by suggesting improvements for customers day to day
- Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace's observability platform because it makes extremely complicated and voluminous data actionable.
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This listing is sourced directly from Embrace.io's careers page and normalized into a canonical job model.