receptionhouse

Employment Lead, Manufacturing Program

Kitchener, Ontario · Full-time

Sponsorship not specifiedDetected 4 days ago

Performance ManagementLeadershipCommunicationProblem SolvingCritical ThinkingTime ManagementMentoringAdaptabilityMicrosoft Office

About the role

The role also includes employer engagement, workforce development, reporting, data tracking, and program monitoring.
Oversee participant service delivery, case management, follow-up, retention activities, and provide guidance on complex client situations.
Ensure achievement of recruitment, training, placement, retention, and employment outcome targets.

Lead the day-to-day coordination, implementation, and delivery of the manufacturing employment and training program.
Supervise, coach, and support staff, including performance management, workload coordination, and professional development.
Build and maintain relationships with employers, training providers, and community partners to support participant employment opportunities and program success.
Provide regular operational updates, performance reports, and recommendations to the Employment Manager to support continuous program improvement.
Since 1987, Reception House has helped thousands of refugees rebuild their lives in Canada through specialized programs and services designed to help them become established in their new communities.
We currently have an exciting contract opportunity for a full time Employment Lead, Manufacturing Program on our Employment team.
The Employment Lead manages the delivery of the manufacturing employment and training program.
This role provides program oversight, supports participant service delivery, and ensures high-quality employment and training outcomes.
The role oversees staff assignments, supports performance and development, and ensures program targets and compliance requirements are met.
They build partnerships with employers, training providers, and community organizations to support service delivery and create employment opportunities.

Minimum 3 years of experience in employment services or settlement programs required.
Experience working with newcomers, including immigrants, refugees, and GARs.
Knowledge of labour market trends and employment resources.
Proficiency in MS Office and case management/data tracking systems.

Primarily working at a desk in a stationary position, using computer and related peripherals.
Valid driver's license and access to a reliable vehicle is strongly preferred.
Work involves supporting clients with complex needs, including those with language barriers, trauma experiences, and employment challenges.
Fast-paced environment with multiple priorities, deadlines, and performance targets.
Combination of office-based work and community/outreach activities.
Demonstrated team leadership or supervisory experience is preferred.

Some benefits we provide include
Wellness initiatives
Reception House Waterloo Region welcomes and encourages applications from people with disabilities, visible minorities, Indigenous peoples, and individuals from all equity-seeking groups.
The compensation posted reflects the expected pay for this role at the time of posting and may be adjusted based on experience, internal equity, and market conditions.

At Reception House, we truly value our employees and the incredible work that they do.
We are committed to providing clear and equitable compensation information.

If you require a disability-related accommodation during this process, please contact us at hr@receptionhouse.ca.

This listing is sourced directly from receptionhouse's careers page and normalized into a canonical job model.