Backblaze External Website

Backblaze External Website

Sr. Account Manager, Strategic Accounts

Remote - US · Senior · Full-time

Sponsorship not specified$150k-$193kDetected 11 days ago
Cloud PlatformsDevOpsMachine LearningData EngineeringCRMSalesAccount ManagementProcurementCustomer Success

About the role

  • Account Manager, Strategic Accounts to be the connective tissue inside our most strategic, multi-million dollar accounts.
  • This is a three-part role: part relationship manager, part CSM, part AE - and you need to be genuinely good at all three.
  • Our executives will be in the room for the big moments.

Responsibilities

  • Drive expansion pipeline through relationship depth, not just product knowledge - you find the next opportunity because people tell you things
  • Hit defined ramp targets in your first 90/180/270 days, establishing yourself as a trusted presence in each account and building expansion pipeline quickly
  • Keep accounts running smoothly - coordinating across Support, Engineering, and Product to resolve issues, track open items, and ensure commitments are met
  • Build and maintain working relationships across multiple stakeholder layers - Infrastructure, DevOps, Storage Engineering, FinOps, and Procurement - while Backblaze executives own the C-suite relationship
  • Partner with Solutions Engineers on technical discovery, architecture reviews, and POC engagements when expansion opportunities surface
  • You own relationship problems the same way you own a quota or a target- accountability isn't something you delegate
  • Comfortable building working relationships with technical buyers - VPs of Infrastructure, Storage Architects, DevOps leads - across multiple levels of a customer org
  • Fertility treatment and support
  • Culture that supports a healthy work-life balance
  • At Backblaze, we value being fair and good to our customers, partners, and employees.

Requirements

  • You're comfortable being the day-to-day face of the account without needing to be the most senior person in the room - you know how to set executives up for success and how to work alongside them, not in front of them

Skills

  • About Backblaze
  • But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us.
  • Account Manager, Strategic Accounts!

Compensation

  • The base pay range for this position is $150,150 - $192,500

Benefits

  • Healthcare for family, including dental and vision
  • RSU grants for full-time employees
  • Flexible vacation policy
  • Maternity & paternity leave
  • MacBook Pro to use for work plus a generous stipend to personalize your workstation
  • Childcare bonus (human children only)
  • Learning & development program
  • Commuter benefits
  • That's why diversity, equity, and inclusion are at the core of our values.

Company info

  • our customers are infrastructure people.
  • They think in terms of object storage, S3-compatible APIs, egress architectures, GPU-dense compute environments, and petabyte-scale data pipelines.
  • They will know immediately if you're winging it - and they'll respect you immediately if you're not.
  • You don't need a PhD.
  • But you kind of need to think like someone who considered one.
  • The catch: our customers are infrastructure people.
  • We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.

This listing is sourced directly from Backblaze External Website's careers page and normalized into a canonical job model.