Instacart

Senior Product Manager, Retailer Platform

United States - Remote · Senior

Sponsorship not specified$221k-$233kDetected 27 days ago

Platform EngineeringDesign SystemsProduct ManagementProduct StrategySalesRecruitingLeadershipCommunication

About the role

This role is one of the most dynamic and high leverage roles we have.
Define the right balance between retailer flexibility and platform coherence - enabling meaningful brand differentiation while preserving conversion.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward.
acting as the product lead for large enterprise retailers - shaping proposals, aligning complex retailer requirements, and guiding planning cycles that unlock mutual growth
Build a centralized platform where retailers configure and manage the visual representation of their sites, including navigation, typography, design system components
Partner closely with Design and platform engineering teams to build tools that serve both internal product teams and retailers.
Enable and influence multiple product teams to build towards multi year horizons
Regularly represent Instacart externally to the world's largest retailers as an innovation partner.
Partner closely with Sales and Marketing to shape collateral and narratives that drive enterprise go-to-market success.
Identify launch requirements and lead alignment across PM, engineering, and GTM teams on what we will support, when, and how within our broader enterprise platform strategy.
Drive cross-functional alignment on complex retailer requirements to win deals and support retailer-driven innovation roadmaps.

8+ years of B2B product management or similar experience, 3+ in ecommerce / retail technology
2+ years of direct involvement with sales or consulting and customer discovery with senior executives
Demonstrated ability to handle complex product problems across a wide product surface with high ambiguity.
Proven customer and product strategy ability:

Offers may vary based on many factors, such as candidate experience and skills required for the role.
For US based candidates, the base pay ranges for a successful candidate are listed below.
All other states

creative tools that give retailers control over their e-commerce theme and brand experience, accelerated with AI

Instacart provides highly market-competitive compensation and benefits in each location where our employees work.

Own the long term vision, strategy, and roadmap for site theming and content management - the tools that let retailers control how their ecommerce experience looks and feels across pages.
Shape the long-term vision for how AI can augment page editing and merchandising workflows, turning future capability into a near-term product strategy.
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Learn more about our flexible approach to where we work.

able to assess value propositions for both retailers and their end customers, balancing qualitative insights and quantitative impact.
The team is focused on platform growth and long-term retailer success - from onboarding new partners to helping them acquire, serve, and retain their end customers in ways that align with their unique brand and strategy.
Act as a vocal champion for enterprise customers, helping platform teams translate their needs into scalable product solutions.
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together.
Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events.
Instacart's Enterprise Platform team is responsible for the white-label product that enables retailers of all sizes to compete online through their own ecommerce experiences.
a) Build trust with external customers

This listing is sourced directly from Instacart's careers page and normalized into a canonical job model.