Onsite Logic

Onsite Logic

Security Alignment Engineer

Lenexa, Kansas, United States · Junior

Sponsorship not specified$55k-$88kDetected 33 days ago
CybersecurityJiraProcess ImprovementCustomer SupportCommunicationCollaborationProblem Solving

About the role

  • We are growing fast and are looking to add a motivated person with awesome people skills, strong communication abilities, and most importantly, the desire to help others and make a real difference with clients' needs.
  • Our clients rely on us for their day-to-day technology needs along with strategic planning and management of their technology infrastructure.
  • This is a role that is perfect for someone with great attention to detail and a security focused mindset who wants an entry level role in IT and Managed Services.

Responsibilities

  • ● Lead Security Alignment Reviews: Conduct comprehensive audits for mid-sized clients, identifying and mitigating intermediate technical risks. You'll then provide actionable recommendations to enhance their security posture.
  • ● Standards Champion: Independently manage and maintain the company's IT security standards library. This includes keeping documents current, incorporating new best practices, and seamlessly distributing updates to internal teams.
  • ● Technical Support Rockstar: Provide intermediate technical support to end-users by resolving tickets efficiently and expertly. Utilize documented Standard Operating Procedures (SOPs) to ensure consistent and high-quality service.
  • ● Documentation Guru: Maintain detailed and accurate client technical documentation with a focus on 98% accuracy.
  • ● vCIO Collaboration: Conduct regular vCIO review meetings with clients, fostering open communication and building strong relationships.
  • ● Lead Security Alignment Reviews: Conduct comprehensive audits for mid-sized clients, identifying and mitigating intermediate technical risks.
  • ● Standards Champion: Independently manage and maintain the company's IT security standards library.
  • This includes keeping documents current, incorporating new best practices, and seamlessly distributing updates to internal teams.
  • ● Technical Support Rockstar: Provide intermediate technical support to end-users by resolving tickets efficiently and expertly.
  • Independently manage and maintain the company's IT security standards library.

Requirements

  • ● Advanced knowledge of cybersecurity concepts and best practices
  • ● Strong experience working with IT ticketing systems (e.g., ServiceNow, Jira)
  • Do you have a passion for cybersecurity and a knack for solving technical challenges?
  • ● Excellent analytical and problem-solving skills
  • ● Strong communication and interpersonal skills
  • ● Meticulous attention to detail with a commitment to accuracy
  • ● Ability to work independently and manage multiple tasks simultaneously
  • Success Metrics:
  • ● Successfully complete technology alignments on assigned dates (>95%)
  • ● Reduce reactive tickets from assigned clients by 15% quarter over quarter
  • ● Implement at least two best practice improvements per quarter
  • ● Maintain a documentation accuracy rate of 98%

Nice to have

  • ● College degree in Information Technology or equivalent experience (preferred)
  • ● 3-5 years of IT Help Desk experience (preferred)
  • ● CompTIA A+ and Network+ certifications (preferred)

Compensation

  • Salary - $55,000 - $88,000 DOE

Benefits

  • ● Competitive salary and benefits package

Company info

  • ● Be part of a team dedicated to client success
Apply directly at Onsite Logic →Create a free account for alerts like thisView Onsite Logic immigration profile

This listing is sourced directly from Onsite Logic's careers page and normalized into a canonical job model.