Paperless Post

Paperless Post

Staff Product Manager, Send and Manage

New York, NY · Staff+ · Full-time

Sponsorship not specified$195k-$215kDetected 49 days ago
LLMsA/B TestingAccessibilityProduct ManagementCadenceResearchLeadershipCommunicationProblem Solving

About the role

  • You are naturally curious, relentless in pursuing improvements, taking accountability for outcomes. - Excellent written and verbal communication skills.
  • You bring opinions about what works, what doesn't, and are open minded about exploring new capabilities.
  • You view AI as a way to amplify your personal and team impact, not just save time. - ​​Comfortable operating across traditional role boundaries.

Responsibilities

  • Drive Events and Revenue growth by building best-in-class product experiences across invitation sending and managing domains.
  • Proactively define, publish, and deliver a rolling roadmap with your feature team, driving growth in prioritized OKRs. Partner with your Engineering Manager and Design Lead teammates to own the planning cadence and OKR achievement.
  • Collaborate deeply with leadership, Data, CustOps, CustInsights and Product Marketing teams to translate company goals into a prioritized backlog of focused send initiatives and GTM tactics.
  • Lead with clarity, build trust, and influence at all levels of the company.
  • Using your intimate knowledge of the problem space, conceptualize and champion projects/tactics/tests that drive significant growth in the web and native host experience.
  • Serve as product-lead on our sending pipeline, owning the product relationship with our 3rd party vendors.
  • Partner closely with Browse PM, Product Marketing and Data to leverage viral loops that drive organic growth on the platform.
  • Craft hypothesis-driven, high frequency A/B testing strategies to optimize conversion, rapidly executing tests and iterating with Engineering and Data partners.
  • Lead your cross-functional team by enabling, inspiring, and including them in the product development process. Share and receive feedback that raises the bar for PM impact.
  • You deliver compelling data and insight-driven narratives for business, technical, and design audiences.

Compensation

  • Used by millions of new and repeat customers per year, the invitation delivery and management experience connects event hosts and guests.

Benefits

  • Previous exposure, education, or side projects in product design or engineering are a strong plus.
  • Drive the learning loop in your domain, serving as the in-house expert on sending product analytics and user insights.

Company info

  • Company-wide we enjoy an amazing ecosystem of an even gender split and healthy balance of engineering and design.
  • Because Paperless Post isn't supported by ad revenue, we can focus our efforts on building and improving on the ideal version of our platform, product, content, and partnerships for our users.
  • We are proud that Paperless Post helped over 30 million people connect in the real world last year.
  • Our product is global, and we are committed to being a company where everyone belongs.
  • Paperless Post exists to help all people celebrate all the moments that matter to them.
  • We believe that having a team reflective of the diverse world around us empowers us to create a product that serves everyone.
  • Women, people of color, trans/genderqueer individuals, individuals with disabilities, and veterans are especially encouraged to apply.
  • AI Usage Note
  • At Paperless Post, we value Being Resourceful, Progress Over Perfection, and being a Positive Force.
  • Embracing thoughtful AI use is one way we put those values into practice.
  • In our day-to-day work, we encourage teams to thoughtfully use AI tools like Claude, ChatGPT, and Copilot to move faster and think more creatively.
  • During interviews, our recruiting team may use AI-powered note-taking tools so we can stay focused on the conversation.
  • However, our interviews are designed to understand each candidate's individual skills, problem-solving approach, and reasoning in real time.
  • For that reason, unless explicitly requested and/or approved by the recruiting team, AI tools (including but not limited to generative AI assistants such as ChatGPT, Claude, Copilot, etc.) may not be used during any interview sessions, including but not limited to:
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This listing is sourced directly from Paperless Post's careers page and normalized into a canonical job model.