ShipBob, Inc.

Expansion Manager

Remote - United States

Sponsorship not specifiedDetected 6 days ago

Full-Stack DevelopmentSalesNegotiationLogistics

About the role

The most impactful opportunities in this role are often the ones that require digging into an account, understanding a merchant's growth trajectory, and bringing the right solution to the table at the right time.
Success requires not just sales execution, but genuine knowledge across eCommerce sales channels, global and cross-border logistics, and ShipBob's suite of expansion products - enough to guide merchants through meaningful growth decisions with confidence.
This role reports to the Director, Merchant Expansion.

Manage the full sales cycle across your account base - from prospecting and discovery through pricing, negotiation, and close.
Drive revenue growth across ShipBob's expansion opportunity types, including eCommerce channel expansions, global and cross-border fulfillment, product expansions, and net new account acquisition within existing account families.
Build and maintain strong merchant relationships that create the trust and context needed to identify and advance revenue opportunities over time.
Partner closely with Merchant Success Managers and cross-functional teams to surface opportunities, align on account context, and keep deals moving.

2-3+ years of quota-carrying sales experience with a demonstrated track record of hitting or exceeding quota.

We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission.
When we hit milestones, we celebrate them together.
When we fall short, we learn and move forward.
Building the world's leading full-stack fulfillment platform is challenging work.
The problems we solve are complex, the pace is fast, and the bar is high.
That means ShipBob's environment isn't the right fit for everyone, and that's okay.
If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page ( https://www.shipbob.com/careers/culture/ ).
Guide customers efficiently through the sales process, ensuring all expectations are properly set and understood.
Ensure a seamless handoff to the post-sales team to set customers up for long-term success.

This listing is sourced directly from ShipBob, Inc.'s careers page and normalized into a canonical job model.