Wing

Reverse Logistics Technical Lead

Remote, USA · Full-time

Sponsorship not specified$20k-$30kDetected 33 days ago

SQLData AnalysisData VisualizationStatisticsExcelSupply ChainLogisticsLeadershipCommunicationProblem Solving

About the role

This role is based remotely in the United States.
Spearhead technical projects focused on the end-to-end reverse logistics lifecycle for returned assets and drones, encompassing diagnosis, harvesting of components, rebuilding, and refurbishment processes.
Take ownership of data analysis and reporting related to technical rebuild metrics, providing insights into performance, identifying trends, and recommending data-driven solutions for continuous improvement.

Design, develop, and implement streamlined and efficient technical processes for the triage, repair, rebuilding, and refurbishment of assets, ensuring adherence to stringent quality control standards at each stage.
Collaborate closely with cross-functional teams, including Product Engineering, Manufacturing, and Service Providers, to optimize the overall reverse logistics flow, identify areas for improvement, and drive initiatives that demonstrably reduce costs, improve turnaround times, and enhance the quality of refurbished products.
Create and maintain comprehensive technical documentation, such as detailed repair manuals, effective troubleshooting guides, and clear training materials, to support internal teams and external partners.
Demonstrated ability to successfully implement and manage technical solutions and systems to optimize repair procedures, product evaluation and process development in support reverse logistics, maintenance or 3PSP maintenance.
Strong ability to analyze end-to-end processes, apply manufacturing statistics and design of experiments principles, and identify data-driven opportunities for continuous improvement.

Bachelor's degree in Engineering (e.g., Industrial, Mechanical, Electrical), Supply Chain Management, Information Technology, a closely related technical field, or equivalent experience.
A Master's degree in a relevant discipline is highly desirable.
Minimum of 12+ years of progressive experience in reverse logistics, service engineering, or a related technical role with increasing responsibility.
5+ years of people management experience.
Proven proficiency in data analysis and reporting tools, such as SQL, Excel, and Power BI, with the ability to extract meaningful insights and generate actionable reports.
Experience in evaluating and effectively managing relationships with third-party vendors providing technical solutions and services for reverse logistics.
Proven track record of successfully managing technical projects and leading cross-functional teams, including experience in asset management, project planning, issue tracking, and task scoping.
Ability to travel domestically (20-30%) and internationally (as needed).

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics.
Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution.
Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes.
If you're ready to do the greatest work of your life, come join us.

$159,000 - $212,000 USD
Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence.

The US base salary range for this full-time position is the salary range below + bonus + equity + benefits.

Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.

This listing is sourced directly from Wing's careers page and normalized into a canonical job model.