ElevenLabs

ElevenLabs

Systems Architect

San Francisco · Senior

Sponsorship not specifiedDetected 8 days ago
SQLRESTdbtData EngineeringAgentic AIA/B TestingSalesforceCRMValuationCustomer SuccessResearchLeadership

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Entry-level history0
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Lottery odds40
Fits your clock70

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About the role

  • You'll be the technical owner of how our GTM stack fits together: Salesforce at the core, surrounded by the data, enrichment, engagement, billing, and AI tools our revenue teams depend on.
  • You'll operate as an architect and a hands-on builder.
  • You'll set the technical direction for our CRM and GTM tooling, then ship it yourself with Flows, Apex, SQL, and custom services, including Salesforce MCP servers and AI tooling that make our CRM a first-class participant in AI-driven workflows.

Responsibilities

  • Design and build integrations between Salesforce and adjacent tools (data warehouse, enrichment, sales engagement, billing/CPQ, internal apps), choosing the right tool for each problem, whether that's native Salesforce, Apex, middleware, or custom services.
  • Build and maintain automations using Flows, Apex, and custom services that power GTM processes end to end, with a bias toward solutions that are intelligent, observable, and maintainable.
  • Develop and maintain Salesforce MCP servers and AI agents that extend CRM functionality into AI-powered workflows, and define how AI fits into our revenue operations over time.
  • Design and own SQL-based data pipelines that feed dashboards and revenue reporting, making sure the numbers leadership relies on are trustworthy and traceable to source.
  • Translate ambiguous business problems into clear technical strategy, from stakeholder conversation through design, build, rollout, and adoption.
  • This isn't a Salesforce admin role, and it isn't a support function.
  • For larger efforts, you'll partner with our engineering team, scoping, designing, and delivering together as a technical peer.
  • Own the architecture of our GTM systems: the Salesforce object model and data architecture, how data moves between Salesforce and the rest of the stack, and the standards that keep it all healthy and scalable.
  • Partner with leaders across Sales, Marketing, Customer Success, Finance, and Engineering to prioritize the systems work with the highest business impact.
  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

Requirements

  • 8+ years in Salesforce administration and development, with a track record of owning a complex, high-growth org and its architecture, not just maintaining it.
  • Demonstrated experience integrating Salesforce with other systems via APIs, middleware, or custom services, and designing for failure modes, data integrity, and scale.
  • SQL proficiency: you decompose ambiguous questions into well-structured queries and are comfortable with complex joins, aggregations, and pipeline logic.
  • A systems mindset: you can hold an end-to-end GTM process in your head, trace a field from origin through every downstream dependency, and anticipate what breaks when something changes.

Skills

  • Clear communicator who can explain tradeoffs to both technical and non-technical stakeholders and earn trust across teams.
  • Familiarity with dbt or modern data transformation tooling.
  • Experience with BI tools such as Sigma or Looker.
  • Salesforce at the core, surrounded by the data, enrichment, engagement, billing, and AI tools our revenue teams depend on.

Compensation

  • Annual company offsite:

Benefits

  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
  • Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend.

Company info

  • We're looking for a RevOps Systems Architect to design and build the systems behind a modern, AI-powered go-to-market engine.
  • Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
  • You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.

Visa & Work Authorization

  • We're building a GTM tech stack where AI is a first-class citizen, automations are genuinely intelligent, and our CRM is a living system that reflects how our business actually works

This listing is sourced directly from ElevenLabs's careers page and normalized into a canonical job model.