Wolseley Canada

Wolseley Canada

Technical Customer Service - Plumbing Parts

Toronto

Sponsorship not specified$50k-$55kDetected 30 days ago
RecruitingCustomer SupportCommunicationProblem SolvingOrganizational Skills

About the role

  • Career development and training opportunities
  • Life insurance, disability and wellness program

Responsibilities

  • Proven experience in developing innovative Customer Service initiatives

Requirements

  • Knowledge of plumbing parts and service is required
  • Strong knowledge of plumbing parts, systems, and installation processes
  • Experience supporting finished goods, including decorative plumbing products (faucets, fixtures, trims, etc.)
  • Ability to read and interpret technical drawings, parts breakdowns, and component diagrams
  • Demonstrated initiative with the ability to work in a collaborative team based environment
  • This role requires strong technical knowledge of plumbing components, the ability to troubleshoot installation issues, and a customer-first mindset to resolve inquiries efficiently and professionally.

Compensation

  • 50-55k (Salary + 4% PSP)
  • Please note: The total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable.

Benefits

  • Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting the first day of employment.
  • Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
  • Paid vacation and sick time and day off on your birthday!
  • Bonus programs that include annual performance and profit sharing
  • Education reimbursement for employees
  • Safety shoe reimbursement

Company info

  • Ability to be tactful and diplomatic with customers

This listing is sourced directly from Wolseley Canada's careers page and normalized into a canonical job model.