Convey Inc.

Presales Engineer

US - Remote · Vp

Sponsorship not specifiedDetected 72 days ago

AWSAzureCloud PlatformsSalesCommunicationCollaborationProblem SolvingMentoring

About the role

In this role, you'll help bring our SaaS solutions to life for prospective customers by delivering compelling product demonstrations, configuring solutions to fit client needs, and supporting the technical aspects of the sales cycle.
This is an ideal opportunity for someone who enjoys problem-solving, translating business needs into technical solutions, and who is experienced at working cross-functionally with sales, product, and marketing teams.

Responsibilities

Product Demonstrations: Deliver clear, engaging, and tailored demonstrations of our SaaS platform, showcasing how our solutions address client pain points and business goals.
Technical Sales Support: Participate in sales meetings to provide technical insight and assist in addressing customer questions about product capabilities, architecture, and integration.
Technical Documentation: Support the creation of documentation such as proposals, product overviews, and basic technical collateral used in the sales process.
Customer Feedback Gathering: Document feedback and observations from client interactions and share them with the product and engineering teams to support product improvement.
Competitive Awareness: Maintain general awareness of competitive products and assist the team in identifying how our offering stands out in key areas.
Team Collaboration: Work closely with Enterprise Sales Executives, VP of Pre-Sales Engineering, and the broader sales team to support ongoing deals and improve internal processes.
Deliver clear, engaging, and tailored demonstrations of our SaaS platform, showcasing how our solutions address client pain points and business goals.
Support the creation of documentation such as proposals, product overviews, and basic technical collateral used in the sales process.
Document feedback and observations from client interactions and share them with the product and engineering teams to support product improvement.
Maintain general awareness of competitive products and assist the team in identifying how our offering stands out in key areas.

Requirements

Communication Skills: Strong verbal and written communication skills, with the ability to explain technical topics clearly to both technical and non-technical audiences.
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).
Demonstrated ability to troubleshoot and think critically when evaluating technical options and client needs.
Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).
Technical Knowledge: Foundational understanding of cloud platforms (e.g., AWS, Azure), APIs, and software architecture principles, including microservices and modern programming languages. Experience with SaaS platforms or enterprise software is preferred.
Industry Awareness: Interest in or basic knowledge of regulated industries such as utilities, healthcare, or financial services. (Prior experience is a bonus but not required.)
Collaboration: Comfortable working in cross-functional teams and supporting senior team members in delivering high-impact demos and technical presentations.
Growth Mindset: Eagerness to learn about new technologies, customer industries, and best practices in presales and solution design.
Travel: Willingness to travel up to 25%-35% of the time for client meetings, team offsites, or industry events.

Nice to have

3+ years of experience in a technical role supporting software or SaaS solutions-presales, technical consulting, or support roles preferred.
Foundational understanding of cloud platforms (e.g., AWS, Azure), APIs, and software architecture principles, including microservices and modern programming languages.

Skills

Experience with SaaS platforms or enterprise software is preferred.
Problem Solving: Demonstrated ability to troubleshoot and think critically when evaluating technical options and client needs.
A learning-focused environment with mentorship and career development
Exposure to enterprise clients in critical industries
Competitive salary and benefits
A collaborative team that values curiosity, communication, and impact
Fully covered Medical, Dental, and Vision coverage for employees

Compensation

Competitive salary and benefits

Benefits

Paid Maternity Leave
12 weeks of paid parental leave for birthing parent
Paid Paternity Leave
Flexible PTO policy - We trust employees to manage their time effectively and take time off as needed to maintain a healthy work-life balance.
Discretionary time off is unlimited, subject to manager approval and business needs.
Interest in or basic knowledge of regulated industries such as utilities, healthcare, or financial services. (Prior experience is a bonus but not required.)
Learning & Enablement: Continuously build product knowledge and industry awareness through training, shadowing senior team members, and participating in team enablement sessions.
On-site gym available for free use in Denver, CO for employees based in the Denver area

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This listing is sourced directly from Convey Inc.'s careers page and normalized into a canonical job model.