OpenGov
Senior Implementation Consultant, Utility Billing
US | Illinois | Chicago · Senior
Sponsorship not specified$120k-$130kDetected 1 day ago
AgileAccountingBudgetingExcelProcurementERPContract ManagementResearchCommunicationCollaborationProblem Solving
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54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
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About the role
- This role will be responsible for driving a successful customer implementation from start to finish, setting the underlying foundation of their OpenGov platform, while promoting maximum value for their investment in OpenGov.
- This position requires advanced product knowledge in Municipal Utility Billing solutions.
Responsibilities
- Analyze and address customer requirements and pain points, collaborating with cross-functional teams to develop tailored solutions that simplify, enhance, and automate workflows.
- Develop deep expertise in governmental processes across multiple states to better meet diverse customer needs and provide innovative solutions.
- Gather, document, and communicate customer feedback and feature requests, contributing to product discussions and ensuring OpenGov is a "must-have solution."
- Work closely with internal departments, such as Research and Development and Sales, to drive delivery efficiencies and inform product roadmaps.
- Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government.
- These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.
Requirements
- 5+ years of software implementation consulting experience with demonstrated expertise in Enterprise Resource Planning (ERP) platform implementations.
- Advanced knowledge of analyzing and reporting large volumes of financial data with strong understanding of data architecture and business process workflows.
Nice to have
- 3+ years of professional experience in Municipal Utility Billing, Tax Billing, or related field.
- Familiarity with SaaS solutions, APIs, or Cloud technologies.
- Knowledge of Agile & Scrum methodologies.
- Demonstrated ability to adapt quickly to changes in product features and strategically address evolving customer needs.
- Ability to effectively network and influence stakeholders across multiple disciplines.
- On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
Compensation
- Chicago, IL: $120,000 - $130,000
- On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
- The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
Benefits
- Comprehensive healthcare options for individuals and families
- Flexible vacation policy and paid company holidays
- Paid parental leave, wellness stipends, and HSA contributions
- Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com.
- Benefits That Work for You
- Enjoy an award-winning workplace with the benefits to match, including:
Company info
- We are passionate about our mission to power more effective and accountable government.
- Our global team of 800+ employees is united in our commitment to challenge the status quo.
- Lead and manage complex, end-to-end implementation projects for new and expanding customers, including data requirements gathering, technical platform configuration, administrator training, and other implementation needs.
- Serve as the primary technical and strategic advisor to customers, ensuring effective communication, smooth deployment, and empowering government officials and staff to become informed advocates for OpenGov solutions.
- Collaborate with the engagement and adoption teams to deliver a consistent and exceptional customer experience, including training programs for new customers.
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This listing is sourced directly from OpenGov's careers page and normalized into a canonical job model.