ASM

Engineer II, Global Product Management

US > Arizona > Chandler · Mid

Sponsorship not specifiedDetected 16 days ago

PythonProduct ManagementProduct StrategyExcelSupply ChainCustomer Support5G/LTELeadershipProblem SolvingMentoring

About the role

Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible.
With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.
But we're more than just a tech company.

Support new product introductions (NPI), including first builds, qualification, and First‑In‑Fab deployments
Lead advanced troubleshooting and root cause analysis for complex tool and process issues beyond first-line support
Drive continuous improvement by feeding field learnings back into engineering, influencing design and process changes
Partner cross-functionally with R&D, manufacturing, supply chain, and field service teams to ensure seamless product performance
Develop strategies to improve tool uptime, reliability, and total cost of ownership (TCO)
Familiarity with tool installations, qualifications, and production ramp support
Data-driven mindset with experience using performance metrics and analytics to drive improvements

Strong hands-on experience with CMP semiconductor equipment
Proven ability in troubleshooting complex system-level issues and driving resolution
Experience working across engineering, manufacturing, and customer-facing teams
Ability to operate independently as a technical authority in high-pressure situations
8+ years of semiconductor equipment experience (or equivalent hands-on experience)
Experience working with cross-functional teams and customer-facing environments
Ability to travel internationally as required
Experience with CMP, polishing, or similar wafer processing equipment
Familiarity with NPI, tool install, and qualification processes
Experience using data/analytics tools (Excel, JMP, Python, etc.) for performance analysis
Strong troubleshooting and problem-solving skills at system level
Software Knowledge
Prior experience supporting global customers or high-volume manufacturing

Support customers globally, including escalation management and direct engagement during critical issues

This listing is sourced directly from ASM's careers page and normalized into a canonical job model.