Rippling

Workplace Coordinator

New York, NY

Sponsorship not specifiedDetected 22 days ago

JiraConfluenceCustomer SupportCommunicationProblem Solving

About the role

As a Workplace Coordinator, you will play a key role in supporting daily office operations, responding to employee requests, and ensuring a smooth, productive workplace experience.
You will work closely with the Regional Workplace Manager while taking increasing ownership of tasks, troubleshooting issues proactively, and advocating for improvements within the office.

Manage workplace checklists and proactively update them based on feedback and operational needs.
Support food & beverage programs, office supplies management, and shipping & receiving to ensure smooth day-to-day operations.
Collaborate with internal teams to support employee moves, event setups, and general office needs.
Work with building management to submit and track facility requests, ensuring completion of maintenance tasks.
Maintain workplace documentation, updating Confluence pages with the latest processes and information.
Support workplace engagement efforts by fostering a joyful and connected employee experience.
Collaborate with the workplace team to plan, source, and execute events like month-end happy hours and engagement pop-ups.
Ability to prioritize and manage multiple tasks efficiently, exercising good judgment in fast-paced situations.
Maintains a solution-oriented and positive attitude, even when faced with challenges.
For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

What you will need 2+ years of experience in Workplace Operations, Customer Service, or Facilities Management Strong customer service experience with excellent communication and problem-solving skills.
Experience with ticketing systems (e.g., Jira, Slack) and ability to document workplace processes effectively.
This role requires strong communication, problem-solving skills, and the ability to balance multiple priorities in a fast-paced environment.

It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.
With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds.

To request a reasonable accommodation, please email accommodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.

This listing is sourced directly from Rippling's careers page and normalized into a canonical job model.