Bet3651

VIP Customer Account Advisor

Denver, Colorado, United States · Full-time

Sponsorship not specifiedDetected 13 days ago

Customer SupportCommunicationProblem Solving

About the role

Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events.
With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity.

Maintaining a strong understanding of state licensing, fraud, and verification processes, and strictly adhering to our Responsible Gambling policies.

Building professional relationships with VIP customers, anticipating their unique needs, and tailoring your approach to provide a personalized experience.
A natural problem solver who enjoys assisting customers and sourcing the right resolution.

Working effectively with other departments to ensure a seamless experience for the customer, and escalating issues through the correct channels when necessary.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This listing is sourced directly from Bet3651's careers page and normalized into a canonical job model.