PLACE
Customer Support Representative
Bellingham, WA
Sponsorship not specified$22k-$25kDetected 71 days ago
RecruitingHRCustomer SupportLeadershipCommunicationProblem Solving
About the role
- Brivity is the technology suite of choice for 3,000+ of the nation's top producing real estate agents and teams, including those Powered by PLACE.
- They take full ownership of customer inquiries, ensuring timely documentation and resolution, while collaborating closely with the Escalation and Product teams to improve systems and enhance the overall customer journey.
- This role is ideal for someone who thrives in a fast-paced, customer-first environment, enjoys problem-solving, and is eager to grow their technical and communication skills.
Responsibilities
- Deliver accurate, timely, and complete information through calls, chats, and support tickets using the appropriate tools and resources.
- Manage high volumes of customer interactions while maintaining professionalism and efficiency.
- Proven ability to learn and maintain thorough product knowledge.
Skills
- Customer Support Representative
Compensation
- $22-25 per hour
- Salary: $22-25 per hour
Benefits
- Health Savings Account
- Short Term Disability
- Life Insurance
- Vacation Time as Needed
- 3 days of Bereavement Leave
- Time off for Voting and Jury Duty
- Employees are also enrolled in Long Term Disability Insurance and eligible to enroll in the company's 401k program.
- Employees are eligible to participate in the company's yearly Stock Purchase Program.
Company info
- Go above and beyond to engage and delight customers.
- Stay informed about company updates, events, and promotions to provide accurate information to customers.
- We are committed to creating an inclusive environment for all employees.
Equal opportunity
- We are an equal opportunity employer and value diversity.
This listing is sourced directly from PLACE's careers page and normalized into a canonical job model.