demetres

demetres

IT Lead

Woodbrige, Ontario · Full-time

Sponsorship not specifiedDetected 20 days ago
PythonSQLFirewallCiscoPremiere ProLeadership

About the role

  • Behind every perfectly plated dessert is a quiet army of technology that just has to work.
  • This is a high ownership, deeply hands-on role for a technical generalist.
  • It's the POS terminal that drops offline at 9:30 PM on a packed Saturday.

Responsibilities

  • Own end-user support across the full IT environment. Setup and maintain office and commercial hardware including computers running Windows or Mac, Microsoft 365, Google Workspace, our core SaaS platforms, and network connectivity
  • Manage our networks across every site. This includes patch panels, network switches, LAN, wireless access points, and site to site VPNs running on Cisco Meraki equipment. Maintain proper VLAN segmentation and firewall configuration
  • Build internal tools and automations to remove manual work. Light code, Python scripts, Google Apps Script, and similar. Support the accuracy and consistency of core data (recipes, inventory, labour rules) across our platforms
  • Perform preventative maintenance so that problems are caught before they cost us a service
  • Create and maintain SOPs, documentation, and training resources so that our systems are operable by more than one person
  • Light development skills some familiarity working with Python, Google Apps Script, APIs, SQL, or similar. Sufficient to build small internal tools and automations

Requirements

  • 2+ years in a hands-on generalist IT role
  • Solid networking fundamentals LAN and wireless design, VLANs, firewalls, cabling, and the practical skills to troubleshoot at each layer
  • Light development skills some familiarity working with Python, Google Apps Script, APIs, SQL, or similar.
  • Sufficient to build small internal tools and automations
  • Access to reliable transportation; this role is based out of our head office but requires regular travel to our locations across the GTA
  • Flexibility to occasionally work evenings and weekends when issues require it
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This listing is sourced directly from demetres's careers page and normalized into a canonical job model.