Foundry

Foundry

Senior Vice President & General Manager, Commercial Operations

New York, San Francisco, Boston · Exec

Sponsorship not specifiedDetected 39 days ago
Stakeholder ManagementLead GenerationForecastingBudgetingCustomer SuccessLeadershipCollaboration

About the role

  • We are seeking a strategic and transformational business leader to serve as Senior Vice President & General Manager, Commercial Operations for one of the world's leading B2B technology media, marketing services, and audience intelligence organizations.
  • Operating as the General Manager of Commercial Operations, this leader will oversee the strategy, execution, and performance of global teams spanning:
  • This is an in-office position, based in either Boston, New York, or San Francisco.

Responsibilities

  • Identify opportunities to expand capabilities, improve scalability, and create competitive differentiation.
  • Own the successful delivery and execution of all client commitments across demand generation, content syndication, advertising, marketing services, and data-driven solutions.
  • Partner closely with Sales leadership to maximize revenue attainment, client retention, and account expansion opportunities.
  • Establish operational frameworks that ensure programs consistently deliver measurable customer outcomes.
  • Drive accountability for campaign quality, lead quality, client satisfaction, renewal readiness, and overall customer success.
  • Partner with the Chief Revenue Officer to ensure commercial commitments are deliverable, scalable, profitable, and capable of producing exceptional customer outcomes.
  • Partner with the Chief Marketing Officer to optimize campaign effectiveness, customer engagement, audience insights, and market-facing performance.
  • Collaborate with Product, Technology, Data, Finance, and Customer Success leaders to align business strategy with operational execution.
  • Drive continuous improvement initiatives that improve efficiency, responsiveness, quality, and profitability.
  • Lead transformation initiatives focused on automation, AI adoption, workflow modernization, and scalable delivery models.

Requirements

  • 15+ years of executive leadership experience within B2B media, marketing services, demand generation, advertising technology, SaaS, data, information services, or related industries.
  • Experience operating as a General Manager, SVP, COO, or senior operational leader with responsibility for large-scale commercial delivery organizations.
  • Proven success leading organizations with 100+ employees across multiple functions and geographies.
  • Demonstrated ability to scale commercial operations while improving customer outcomes and profitability.
  • Experience leading transformation initiatives involving automation, AI, operational modernization, or organizational redesign.
  • Deep understanding of demand generation, marketing services, digital advertising, customer success, analytics, and data-driven business models.
  • Strong financial acumen with experience managing budgets, operating plans, and revenue-supporting organizations.
  • Key Competencies
  • General Management & Business Leadership
  • Commercial Operations Strategy
  • Revenue Realization & Customer Outcomes
  • Data & Intelligence Strategy
  • Operational Excellence & Process Innovation
  • Organizational Transformation

Compensation

  • Lead the strategy and execution of a global organization supporting approximately $100 million in annual revenue.

This listing is sourced directly from Foundry's careers page and normalized into a canonical job model.