Foundry
Senior Vice President & General Manager, Commercial Operations
New York, San Francisco, Boston · Exec
Sponsorship not specifiedDetected 39 days ago
Stakeholder ManagementLead GenerationForecastingBudgetingCustomer SuccessLeadershipCollaboration
About the role
- We are seeking a strategic and transformational business leader to serve as Senior Vice President & General Manager, Commercial Operations for one of the world's leading B2B technology media, marketing services, and audience intelligence organizations.
- Operating as the General Manager of Commercial Operations, this leader will oversee the strategy, execution, and performance of global teams spanning:
- This is an in-office position, based in either Boston, New York, or San Francisco.
Responsibilities
- Identify opportunities to expand capabilities, improve scalability, and create competitive differentiation.
- Own the successful delivery and execution of all client commitments across demand generation, content syndication, advertising, marketing services, and data-driven solutions.
- Partner closely with Sales leadership to maximize revenue attainment, client retention, and account expansion opportunities.
- Establish operational frameworks that ensure programs consistently deliver measurable customer outcomes.
- Drive accountability for campaign quality, lead quality, client satisfaction, renewal readiness, and overall customer success.
- Partner with the Chief Revenue Officer to ensure commercial commitments are deliverable, scalable, profitable, and capable of producing exceptional customer outcomes.
- Partner with the Chief Marketing Officer to optimize campaign effectiveness, customer engagement, audience insights, and market-facing performance.
- Collaborate with Product, Technology, Data, Finance, and Customer Success leaders to align business strategy with operational execution.
- Drive continuous improvement initiatives that improve efficiency, responsiveness, quality, and profitability.
- Lead transformation initiatives focused on automation, AI adoption, workflow modernization, and scalable delivery models.
Requirements
- 15+ years of executive leadership experience within B2B media, marketing services, demand generation, advertising technology, SaaS, data, information services, or related industries.
- Experience operating as a General Manager, SVP, COO, or senior operational leader with responsibility for large-scale commercial delivery organizations.
- Proven success leading organizations with 100+ employees across multiple functions and geographies.
- Demonstrated ability to scale commercial operations while improving customer outcomes and profitability.
- Experience leading transformation initiatives involving automation, AI, operational modernization, or organizational redesign.
- Deep understanding of demand generation, marketing services, digital advertising, customer success, analytics, and data-driven business models.
- Strong financial acumen with experience managing budgets, operating plans, and revenue-supporting organizations.
- Key Competencies
- General Management & Business Leadership
- Commercial Operations Strategy
- Revenue Realization & Customer Outcomes
- Data & Intelligence Strategy
- Operational Excellence & Process Innovation
- Organizational Transformation
Compensation
- Lead the strategy and execution of a global organization supporting approximately $100 million in annual revenue.
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