Amh
Resident Maintenance Specialist
Irving, TX
Sponsorship not specified$23k-$28kDetected 11 days ago
CRMLogisticsCustomer SupportVoIPLeadershipCommunicationProblem SolvingTime ManagementMicrosoft Office
About the role
- Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.
- Join our team as a Resident Maintenance Specialist, where you'll play a crucial role in maintaining the quality and comfort of our.
- You'll be tasked with overseeing tenant maintenance requests, ensuring they are addressed promptly and effectively.
Responsibilities
- Collaborate with the Supervisor of Market Maintenance/Director of Property Operations, Field Schedulers, and Vendor Performance Specialist to meet service order metrics.
- Receive, review, and document maintenance requests in company systems. You'll have the authority to assign work orders to internal or external resources, following company guidelines.
- Approve vendor bids and manage change orders when necessary. You'll also provide recommendations to leadership regarding vendor utilization and pricing.
- At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
Requirements
- High School Diploma/GED required.
- Intermediate knowledge and experience in Microsoft Office and PC skills.
- Intermediate knowledge and experience of Customer Service Software Applications, VOIP phone systems, CRM, InContact, and Balto.
Nice to have
- Minimum one year of experience in construction/maintenance, property management, logistics scheduling/dispatching preferred.
- Bilingual (English/Spanish) verbal and written skills are preferred.
Compensation
- The anticipated pay range/scale for this position is $23.19 to $27.83 Hourly.
- Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
- The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
- Additional Compensation
Benefits
- This position is eligible to receive quarterly bonus payments.
- Perks and Benefits
This listing is sourced directly from Amh's careers page and normalized into a canonical job model.