Footprint

Member of Technical Staff (Infrastructure)

New York City · Staff+

Sponsorship not specifiedDetected 35 days ago

Code ReviewGitPostgreSQLAWSTerraformCI/CDDatadogRESTLLMsAgentic AILLMOps

About the role

Footprint sits on the critical path of our customers' onboarding and financial-crime operations.
Every time a bank or fintech runs a verification or Percy works an investigation, our systems have to be fast, correct, and always up, all while handling some of the most sensitive data on the internet.
You'd be the first person whose entire job is infrastructure.

Own observability end to end. Define how we measure reliability, latency, and cost across our Rust services and AI agents, and make production legible so every engineer can debug fast.
Own CI/CD. Build and harden the pipelines that take code from commit to production, and keep our per-PR ephemeral environments fast and trustworthy.
Build for the product, not just the platform. Much of this role is infrastructure in service of our products, and rolling up your sleeves to build product directly when that's what the team needs. We wear a lot of hats here.
Experience owning CI/CD pipelines and the build/deploy systems a whole engineering org depends on.

4+ years of hands-on experience operating production infrastructure on a major cloud, including provisioning, deploying, and debugging real systems under load.
Fluency with infrastructure-as-code and a track record of managing infra declaratively rather than by hand.
Comfort going deep on databases (especially relational/Postgres): performance, scaling, and safe schema/operational changes.
Comfort juggling many competing priorities at one time.

Experience with our stack: Rust, Postgres, AWS (ECS/Fargate, Aurora Postgres, CloudFront), Pulumi / Terraform, Datadog / OpenTelemetry, and GitHub Actions.
Experience deploying or sandboxing AI-agent / LLM workloads (e.g. Modal or similar serverless compute), including isolation and security of agent execution.
Security-minded infra experience (secrets management, network isolation, least-privilege IAM).
This is a plus in a company built on detecting and stopping financial crime.
90 Days: You've taken ownership of a slice of our infra and fixed a real bottleneck, faster agent deploys, more trustworthy ephemeral environments, or an observability gap that now lets on-call trace a slow agent run.
The team routes infra decisions to you.
Agent compute is fast, safe, and observable
we have real reliability, latency, and cost numbers

Compliance teams at banks and fintechs are drowning in financial crimes investigations.
Percy learns each team's procedures and makes the same calls their analysts would:
clearing false positives, escalating real risk, writing the case narrative, and documenting every decision for audit.
It cuts review workloads by 70%+ and routinely catches fraud that human reviewers miss.
performance, scaling, and safe schema/operational changes.

you're at home taking a function that's been handled on the side and making it your own, on a small team that moves fast.
Security-minded infra experience (secrets management, network isolation, least-privilege IAM). This is a plus in a company built on detecting and stopping financial crime.
90 Days: You've taken ownership of a slice of our infra and fixed a real bottleneck, faster agent deploys, more trustworthy ephemeral environments, or an observability gap that now lets on-call trace a slow agent run. The team routes infra decisions to you.
1 Year: You lead infrastructure builds internally. Agent compute is fast, safe, and observable; we have real reliability, latency, and cost numbers; CI/CD is trusted rather than fought; and you've made a defensible build-vs-buy call on task scheduling. The backend team ships faster because you've taken infra off their plate.
Massive impact, fast: You'll work on projects that shape company direction, not analysis that gets shelved.
Own meaningful work: From day one, you'll have direct ownership over strategic initiatives that drive the business forward.
Real growth opportunity: Promotion timelines depend on performance: the harder you work, the quicker you'll get promoted.
Winning team and culture: We're a fast-moving, no-BS team that likes to win (and have fun doing it).
🍽 Free lunch and dinner (after 7pm)

This listing is sourced directly from Footprint's careers page and normalized into a canonical job model.