Basspro
Retail Manager - CLUB Membership
Round Rock, TX · Full-time
Sponsorship not specifiedDetected 1 day ago
Inventory ManagementOnboardingCustomer SupportLeadershipCommunicationMentoringPublic Speaking
About the role
- This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position in our retail locations.
- The Bass Pro Shops and Cabela's CLUB is a comprehensive customer loyalty program that allows customers to better connect with our company and the outdoors.
- Our most successful CLUB Membership Managers are those who:
Responsibilities
- Inspire others to deliver an outstanding CLUB Customer Service Experience every time
- Build strong and collaborative relationships with the General Manager, fellow managers, and outfitters to gain credibility and influence.
- Coordinates and improves execution of all department functions to further drive performance and compliance.
- There may be other related duties as assigned to support all areas of the store based on business needs.
Requirements
- Minimum Degree Required: High School Diploma or Equivalent
- Years of experience: 2 to 4+ years Sales, Management, or Leadership Experience
- Ability to read and analyze certain reports.
- Ability to write reports and business correspondence.
Skills
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of other financial, legal, and technical information.
- Ability to read and analyze certain reports. Ability to write reports and business correspondence.
- Ability to conduct meetings and presentations to groups.
- Demonstrated use of Team concept of Management
- Are servant leaders at heart and passionate about the team, always remaining transparent, empathetic, and honest
- Are passionate about being a coach and trainer to store leadership, peers, and outfitters throughout the store; being a coach of coaches
- Are great at multi-tasking and love working in a fast-paced, ever-changing environment
Benefits
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
Company info
- As a salaried member of the leadership team your day will vary from your primary role of overseeing and driving the Bass Pro Shops and Cabela's CLUB credit program and CLUB customer experience culture throughout the store, to supporting the entire team during your Manager on Duty shifts.
- Promotes current CLUB cost savings programs to our customers by effectively merchandising and signing products for higher visibility.
- Actively listens to customers to address questions and concerns regarding the CLUB program. Develops and implements strategies to improve the CLUB customer experience.
- Serves as the primary CLUB liaison to ensure the retail leadership team and all outfitters are knowledgeable regarding current CLUB promotions and programs available to our customers
Equal opportunity
- Bass Pro Shops is an equal opportunity employer.
Visa & Work Authorization
- d to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by
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This listing is sourced directly from Basspro's careers page and normalized into a canonical job model.