NCL Bahamas
Manager Software Engineering
Miami, Florida
Sponsorship not specifiedDetected 12 days ago
PythonAngularBackend DevelopmentAWSCI/CDDevOpsIncident ResponseAgileVendor ManagementPerformance ManagementTest AutomationLeadershipCommunicationCollaborationMentoring
About the role
- The role is accountable for delivery, stability, and continuous improvement of the Artemis platform, overseeing user interfaces, backend services, batch processing, and operational workflows.
- include engineering quality, production reliability, vendor management, and stakeholder communication.
Responsibilities
- Manage and develop internal software engineers and QA automation engineers through objective setting, coaching, performance feedback, and prioritization to ensure team effectiveness and accountability.
- Direct and oversee delivery from vendors and strategic partners, including QA automation resources, with responsibility for work allocation, execution, quality, issue resolution, and performance assessment.
- Establish and maintain delivery practices for blended teams, ensuring clear ownership, predictable execution, collaboration, and consistent engineering standards across internal contributors, vendors, and strategic partners.
- Coordinate dependencies across product, business, architecture, security, infrastructure, and support functions to remove obstacles and align priorities.
- Drive operational excellence through incident response, root cause analysis, service reliability, performance improvement, and production support readiness.
- Promote disciplined engineering and DevOps practices, including automated build and deployment pipelines, environment consistency, monitoring, and operational handoffs.
- Support platform integration and data exchange through reliable API and job-based interfaces with enterprise systems.
Requirements
- DEGREE TYPE: Bachelor's Degree
- 8-10+ years of progressive experience in software engineering, application delivery, or technical product development roles, including ownership of production systems and business-critical application delivery.
- 3-5+ years of people leadership experience, including direct management of engineering teams with responsibility for execution, performance, and talent development.
- Experience leading delivery for modern software applications spanning user interfaces, APIs, backend services, and scheduled or batch processing components.
- Experience operating in cloud-based environments, preferably AWS, with exposure to containerized deployments, managed databases, and application hosting patterns suitable for enterprise platforms.
- Experience with software delivery practices across the full development lifecycle, including planning, design, development, testing, release management, and production support.
- Experience working in agile delivery models with responsibility for sprint execution, risk management, dependency coordination, and continuous improvement.
- Strong understanding of production operations, incident management, service reliability, performance monitoring, and the support requirements of business-facing applications.
- Experience leading platform modernization, improving CI/CD maturity, strengthening observability and reliability practices, and advancing engineering standards in growing or transforming teams.
- Familiarity with enterprise web and service technologies such as Angular-based interfaces, Python services and integrations, relational databases, API-based integration patterns, and secure authentication methods.
- FIELD(S) OF STUDY: Computer Science, Information Systems, Business Administration, or related field
- Experience managing vendor-supported or blended delivery models that combine internal employees with external engineering partners.
Nice to have
- Preferred certifications may include Agile or Scrum credentials, AWS cloud certifications, or other relevant software engineering, delivery management, or solution architecture certifications.
Skills
- High degree of ownership, accountability, and follow-through, with a practical approach to resolving issues and driving measurable outcomes.
Benefits
- Communicate delivery status, operational health, risks, decisions, and remediation plans to stakeholders, escalating issues as needed.
Company info
- Regent Seven Seas Cruises
- It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- Brand Overview
- Norwegian Cruise Line
- Oceania Cruises
- New Releases
- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
- The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
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