Glean

Glean

Senior User Researcher, Enterprise & Platform

Mountain View, CA · Senior

Sponsorship not specified$185k-$210kDetected 92 days ago
PythonGitSQLData ScienceLLMsAgentic AIProduct ManagementZendeskResearchCollaborationMicrosoft Teams

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odds of building a lasting career here

60Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role85
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 4 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card intent detected

Glean Technologies, Inc. obtained a prevailing wage determination for Software Developers in Palo Alto, CALIFORNIA on 2026-06-24. No matching green-card filing appears in our data yet. The determination expires in 15 days (2026-09-21), and a green-card filing must follow before then or the employer starts over.

Files H-1B transfers

14 transfer filings in the last year, covering 14 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • At Glean, our Enterprise and Platform experiences are foundational to our customers' success.
  • We are looking for an experienced Senior User Researcher to focus on our admin persona-the IT leaders, setup admins, and citizen developers who deploy, configure, govern, and expand Glean within their organizations.
  • As a dedicated researcher for this high-priority investment area, you will play a critical role in removing deployment friction, improving the sandbox and trial experiences, and shaping the future of agent governance and ROI measurement.

Responsibilities

  • You'll collaborate closely with members of our product, design, engineering, and GTM teams to integrate research into roadmaps, drive impact from insights, and ensure admins can unlock and prove Glean's value.
  • Own high-impact research for the Enterprise & Platform area, focusing on admin, IT, and builder experiences.
  • Partner closely with Product, Design, Engineering, Data Science, and cross-functional stakeholders to influence roadmap and execution.

Requirements

  • You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
  • 5-7+ years of User Experience Research (UXR) experience, with a proven track record of shaping B2B or enterprise product strategy.
  • Deep expertise with IT, admin, and builder personas-specifically researching deployment, governance, and configuration in complex software environments.

Skills

  • Use AI tools thoughtfully across the research workflow while maintaining rigor, sound judgment, and high-quality outputs.
  • Background in productivity tools, collaboration software, or knowledge management.

Compensation

  • Certain roles may be eligible for variable compensation, equity, and benefits.
  • We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
  • When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
  • The standard base salary range for this position is $185,000 - $210,000 annually.
  • Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Benefits

  • Certain roles may be eligible for variable compensation, equity, and benefits.
  • When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
  • We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Company info

  • With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
  • About the Role: At Glean, our Enterprise and Platform experiences are foundational to our customers' success.
  • This role is part of our Design team, a tight-knit and collaborative group. This is an exciting opportunity for a seasoned researcher who thrives on untangling complex enterprise workflows and helping to grow the team in the future.
  • This role is part of our Design team, a tight-knit and collaborative group.
  • We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization.

Visa & Work Authorization

  • e are looking for an experienced Senior User Researcher to focus on our admin persona—the IT leaders, setup admins, and citizen developers who deploy, configure, govern, and expand Glean within their organizations
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This listing is sourced directly from Glean's careers page and normalized into a canonical job model.