mna
Intake Support Administrator
Edmonton, Alberta · Full-time
Sponsorship not specifiedDetected 11 days ago
ExcelHRCustomer SupportCommunicationMicrosoft Office
About the role
- In this role, the incumbent will enter applicant information into the database, ensure files are complete, and provide information in response to general inquiries.
Responsibilities
- Organize, maintain, and create file folders for all citizenship applications.
- Ensure all files are complete. Follow-up with applicants and request supporting documents as needed.
- Scan, sort, and distribute mail for the Registry department and maintain the mail log.
- Conduct an initial assessment to ensure that the applicant has all mandatory documents prior to commencing with the membership intake process.
- Validate application requirements.
- Follow-up with applicants and request supporting documents as needed.
- Strong sense of ethics, with the ability to maintain a high level of confidentiality in all interactions.
- Ability to remain organized, multi-task and time manage.
- Excellent interpersonal skills with the ability to build strong relationships.
- The opportunity to work for the Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.
Requirements
- The ideal candidate will have customer service, administrative, and data entry experience as well as have a friendly, courteous demeanor.
- Refer and/or direct calls and emails as required.
Skills
- Data capture applicant information into the citizenship database.
Benefits
- Meaningful work in a fun and supportive work environment.
- A comprehensive benefit package and employer contributions to Pension Plan.
- Generous time off policies.
- Assist with coverage for Intake Officer role as needed, including:
Company info
- Ability to work independently as well as part of a team.
Visa & Work Authorization
- g to Registry Intake Supervisor, the Intake Support Administrator will be responsible for data entry and maintenance of citizenship application files, as well as providing support for the application process on an as nee
This listing is sourced directly from mna's careers page and normalized into a canonical job model.