Andersen Corporation/Renewal by Andersen

Andersen Corporation/Renewal by Andersen

Inside Sales Center Agent - Lexington, KY

Lexington, KY · Full-time

Sponsorship not specifiedDetected 18 hours ago
SalesOutbound SalesCustomer SupportCommunicationProblem SolvingMicrosoft Office

About the role

  • Join our Renewal by Andersen of Lexington, KY Inside Sales Center Team!
  • RbA is the exclusive start-to-finish retail window and patio door replacement division of Andersen Corporation - the most recognized window brand in North America.
  • Available Schedules Position 1 Monday - Friday 8:30 AM - 5:30 PM Position 2 Tuesday - Saturday 8:30 AM - 5:30 PM Both scheduled positions are full-time, 40 hours per week, with two days off each week.

Requirements

  • Strong ability to work independently and stay self-motivated
  • Basic proficiency in Microsoft Office
  • Occasional flexibility may be required based on business needs.
  • Excellent active listening and communication skills
  • Detail-oriented with strong organizational abilities
  • Positive attitude with strong problem-solving skills
  • Energetic, versatile, and highly motivated
  • Make inbound and outbound calls and send text messages to leads and existing customers to schedule in-home design consultation appointments
  • Follow provided scripts and processes to accurately set qualified appointments
  • Maintain accurate customer records and appointment details within internal databases
  • Support Design Consultants by ensuring appointment information is complete and properly documented
  • Deliver exceptional customer service to both internal and external customers in alignment with Renewal by Andersen's Signature Service Program
  • Represent the company professionally and positively in every customer interaction

Nice to have

  • 12 Paid Holidays
  • 1-2 years of call center or customer service experience preferred

Compensation

  • Base Pay: $20 per hour

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance

Company info

  • Opportunities for professional development, training, and career advancement
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