Boca Recovery Center

Recovery Support Specialist

Springfield, Massachusetts, United States · Full-time

Sponsorship not specifiedDetected 105 days ago

Patient CareCommunicationCollaborationTime Management

About the role

Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
The ideal candidate will be compassionate, dependable, and capable of maintaining a therapeutic environment conducive to recovery.
Attend to the day-to-day operations of the Housing Department.

Client Monitoring & Support Driving Eligibility (Company Vehicle Use): This position requires approval under our company insurance policy to operate a company vehicle.
Make routine rounds and document appropriately.
Provide immediate support for client concerns and ensure their immediate needs are addressed.
Redirect clients respectfully when necessary to maintain order and safety.
Observe self-administration of client medications and document in Medication Observation Records (MORs).
Document all unsafe conditions and communicate necessary repairs to the Lead RSS.
With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment.
Position Overview Recovery Support Specialist (RSS) plays a critical role in supporting the daily operations of the Housing Department and ensuring the safety, structure, and well-being of clients within a residential setting.

Candidates must have a driving history that meets our insurance requirements.
Communication & Documentation Communicate all client concerns clearly and document as required.
Maintain accurate shift reports and other required documentation.
CPR certification required (or must be obtained within 30 days of hire).

Qualifications / Required Experience A minimum of 1-2 years of experience in a behavioral health, addiction recovery, or residential care setting preferred.

This position requires approval under our company insurance policy to operate a company vehicle.
Supervise all client activities and ensure adherence to the daily schedule.
Observe and conduct Urine Drug Screens.
Report all adverse client behaviors and emergent situations in a calm and organized manner.
Facility Maintenance & Safety Ensure the physical residence is maintained per State of Massachusetts Department of Health standards.
Uphold company operational systems including cleanliness of residential and clinical buildings.
Identify and report any unsafe conditions or needed repairs promptly.
Team Collaboration & Training Work cohesively with all departments to ensure client safety and care.
Assist in training new RSS staff.
Communicate department needs to the Administrator.
Attend all scheduled meetings and training sessions.
Facilitate client groups under the supervision of the Administrator and Director of Substance Abuse Counseling Services.
Ability to remain awake and alert during all working hours.
Knowledge of or willingness to be trained in observing UDS and medication self-administration procedures.
Essential Skills & Attributes Clear communication skills with clients, co-workers, and supervisors.
Basic computer literacy for documentation and reporting.
Strong organizational and time management abilities.
Ability to follow directives and complete tasks thoroughly.

This listing is sourced directly from Boca Recovery Center's careers page and normalized into a canonical job model.