Canary Technologies Corp

Canary Technologies Corp

Customer Success Enablement Manager

New York, NY · Mid

Sponsorship not specified$107k-$120kDetected 150 days ago
RESTProject ManagementSalesforceOnboardingCustomer SuccessLeadership

Stay score

odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • We're looking for a Customer Success Enablement Manager to own how our CS team learns - from day one onboarding through ongoing skill development across the org.
  • In this role, you'll build and run the full ramp experience for every new CS hire, and design the "everboarding" programs that keep our tenured team sharp as our product, customers, and playbooks evolve.
  • You'll partner closely with CS leadership, Product, Sales, and Marketing to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team shows up for customers.

Responsibilities

  • Build structured, measurable onboarding programs with clear competency checkpoints, certifications, and graduation criteria so we know exactly when a new hire is ready to own accounts.
  • build targeted upskilling programs to close them.
  • Develop and maintain a CS competency framework that defines what good looks like at each level and powers career development conversations.
  • Own, build, and continuously improve the CS playbook library - capturing how we run renewals, expansions, escalations, executive business reviews, onboarding handoffs, and every other repeatable motion.
  • Maintain a single source of truth for CS processes, methodologies, and customer-facing materials
  • Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
  • We provide budget to help drive cross functional professional development conversations across the organization.

Requirements

  • 2-4+ years in Customer Success Enablement, L&D, CS Operations, or a similar role with significant ownership of onboarding or training programs.
  • Track record of designing ongoing training, certification, or skill-development programs for customer-facing teams.
  • you can run multiple programs in parallel and ship on a timeline.
  • Demonstrated experience building a new hire onboarding program from scratch or substantially overhauling one - bonus if you can speak to measurable ramp-time improvements.
  • Strong instructional design instincts - you know how adults learn and can build curriculum that actually changes behavior, not just slides that get clicked through.
  • Excellent facilitation, presentation, and workshop leadership skills.
  • Strong project management
  • Familiarity with CS methodologies, tools (Gainsight, Salesforce, Gong), and customer health frameworks.
  • Analytical mindset - comfortable defining success metrics for enablement programs and using data to iterate.
  • Self-starter who thrives in a fast-paced, often ambiguous startup environment.
  • A collaborative, proactive operator with genuine passion for helping teammates grow.

Skills

  • Join us in shaping the future of hospitality!

Compensation

  • Target cash compensation ranges from $107,000 - $120,000, including a fixed annual salary and a performance-based bonus paid quarterly.
  • Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

Benefits

  • Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so.
  • Personal Travel Reimbursement:

Company info

  • Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
  • Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests.
  • Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
  • Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
  • If you stay at a hotel that Canary works with, we provide a credit towards your stay.

Equal opportunity

  • Canary Technologies is an equal opportunity employer.
  • equal opportunity employer.

Visa & Work Authorization

  • We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic inform
Apply directly at Canary Technologies Corp →Create a free account for alerts like thisView Canary Technologies Corp immigration profile

This listing is sourced directly from Canary Technologies Corp's careers page and normalized into a canonical job model.