Avantor
Site Services Territory Manager - NC
Remote - North Carolina · Contract
Sponsorship not specified$30k-$35kDetected 2 days ago
Data VisualizationIncident ResponseComplianceCRMBusiness DevelopmentBudgetingFP&ASupply ChainLogisticsProcess ImprovementProcurementInventory ManagementPerformance ManagementEmployee RelationsCompensationMedical DevicesResearchLeadershipCollaborationProblem SolvingMentoringMicrosoft OfficeVariance Analysis
About the role
- In this role, you will report to the region director of services and will work closely with the Avantor's Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Responsibilities
- Own account or regional operational delivery, including service level performance, safety, quality, and financial outcomes
- Lead major operational events including new site implimitations and significant scope expansions
- Serve as the senior operational escalation contact for the account; own resolution of major incidents and exceptions
- Own the account or regional operating rhythm and ensure alignment across sites and teams
- Lead recurring account business reviews with customer senior operational and commercial stakeholders
- Partner with the Avantor commercial team on renewal strategy, scope expansion and pricing discussions
- Lead resolution of problems and issues that require understanding and consideration of other disciplines and job areas
- Build and actively manage supervisor succession pipelines across all roles in scope
- Lead hiring for openings within scope within scope; participate in peer and higher-level hiring
- Partner with HR on complex employee relations, leadership coaching interventions and workforce strategy
Requirements
- 5+ years of formal supervisory experience, including supervision of supervisors, required
- Documented track record leading scope-level improvement initiatives with quantified business impact
- Advanced proficiency with inventory management systems and analytics platforms
- Advanced proficiency with Microsoft Office, Power BI, or Tableau (desired) and operational reporting tools
- Working knowledge of project and program management methodologies
- Valid driver's license and reliable form of transportation required
- Overnight travel is required
Nice to have
- High School Diploma or GED required
- Bachelor's degree in supply chain, business, life sciences, engineering or related field preferred
- Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Compensation
- Conduct full performance management for direct report supervisors including reviews, goal setting and compensation planning
Benefits
- Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
- Time Off: Paid Time Off (PTO), Company-paid holidays, Choice holidays, etc.
- Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
- Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.
- Education: High School Diploma or GED required; Bachelor's degree in supply chain, business, life sciences, engineering or related field preferred
- Pharmaceutical, biotech, medical device, or similar regulated client industries
Company info
- What we're looking for
Equal opportunity
- We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor.
- If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information.
- Requests for accommodation will be considered on a case-by-case basis.
- Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Visa & Work Authorization
- Sponsor development programs, stretch assignments, cross-functional rotations and mentorship for high-potential talent
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This listing is sourced directly from Avantor's careers page and normalized into a canonical job model.