HIP

HIP

New Patient Scheduling Specialist

Pensacola, FL

Sponsorship not specified$42k-$50kDetected 5 days ago
CRMSalesPipeline ManagementOutbound SalesCommunicationOrganizational Skills

About the role

  • Be the first voice a new patient hears - and the reason they show up.
  • Every interaction - outbound or inbound - is an opportunity to secure a new orthodontic or dental patient.
  • Report all set appointments at the end of each day to ensure accurate tracking and communication with the team.

Responsibilities

  • Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities Handle inbound calls from potential patients, providing information and addressing their needs.
  • Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking.
  • Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines.
  • Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates.
  • Schedule high-quality leads onto the practice's calendar, ensuring appointments are well-coordinated and aligned with practice availability.
  • Foster and maintain a professional, productive relationship with the primary contact at each assigned practice.
  • You engage and build rapport easily with potential patients and partners, in both English and Spanish.
  • You're highly organized and can manage multiple tasks, leads, and pipelines simultaneously.
  • You're meticulous about detail, ensuring accurate record-keeping and thorough follow-up on every lead.
  • You're committed to delivering a world-class experience for partners and patients, and you focus on exceeding expectations.

Requirements

  • Proficiency with CRM systems, particularly HighLevel, and communication tools such as email, text messaging, and phone systems.

Compensation

  • $42k-$50k

Benefits

  • WHO WE'RE LOOKING FOR You have proven experience in a high-volume outbound calling or sales role, ideally within healthcare.
  • WHAT YOU NEED TO HAVE Proven experience in a high-volume outbound calling or sales role, preferably within healthcare.
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This listing is sourced directly from HIP's careers page and normalized into a canonical job model.