Philips

Philips

Manager Remote Clinical Support

United States of America - Remote Based, United States · Full-time

Sponsorship not specified$90k-$143kDetected 6 days ago
Mentoring

About the role

  • Defines the short-term (1 year) policy within the constraints of the overall strategy.
  • Specifies the conditions for lowering costs and improving performance.
  • Acts, draws up a package of measures, evaluates the alternatives and their consequences and gives advice to higher management in the event that priorities have to be set.

Responsibilities

  • Additionally, this role will manage adherence to standard work which provides consistent customer experience related to resolution of system issues.

Requirements

  • Minimum 5 years' experience in one of the 6 focused modalities: AMI.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Nice to have

  • You have a Bachelor's Degree OR Minimum 1+ years of experience with Master's in areas such as Service Delivery, Service Operations or equivalent

Compensation

  • The annual pay for range for this position in AK, DE, HI, MD, MN, RI is $95,000.00 to $150,000.00.
  • The annual pay for range for this position in CA, CT, DC, MA, NJ, NY, WA is $101,000.00 to $160,000.00.

Benefits

  • We are a health technology company.

Company info

  • We believe that we are better together than apart.
  • Onsite roles require full-time presence in the company's facilities.
  • Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
  • We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
  • Company relocation benefits will not be provided for this position.
  • Manage contact center departments that provide operational/business process support to internal and external customers for company products and services.
  • Learn more about our culture.
  • This role is instrumental in adding valuable Remote Clinical Support which results in reduced system downtime for customers and increased productivity of company resources.

Visa & Work Authorization

  • The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
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This listing is sourced directly from Philips's careers page and normalized into a canonical job model.