Veracode

Senior Customer Success Manager

Burlington, MA · Senior

Sponsorship not specifiedDetected 71 days ago

CybersecurityProject ManagementSalesAccount ManagementCustomer SuccessCommunication

About the role

Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.

Build and maintain strong relationships within assigned accounts.
Work closely with Veracode Support and other Services teams to ensure a consistently positive customer experiences by providing oversight and management for issues and initiatives.
Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth.
Collaborate with Sales team on account strategy and identify opportunities for selling products and services within accounts.
Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.

Experience supporting more strategic relationships with higher profile clients
Bachelor's degree (Masters is ideal)
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action.

Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?
Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era.
Learn more at www.veracode.com, on the Veracode blog, and on LinkedIn and Twitter.

In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States.
Click here to view our compensation ranges by grade.
Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.

Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
Wellness benefits to help you focus on what's most important.
"Take What You Need" time off policy.
Educate customers on the use and benefits of the Veracode solutions.
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Assist customers with creating, educating, and delivering of rollout plans, security policies, and integrated SDLC processes.
Assist customers with onboarding of app sec and development teams, understanding compilation policies, and executing Consultation Calls to drive adoption and utilization.
Create and manage account plans with customers which cover the entire customer journey.
Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of our overall support of customers.
At Veracode, we prioritize a secure recruitment process.

This listing is sourced directly from Veracode's careers page and normalized into a canonical job model.