Seneca Holdings

Admin Support Specialist

Washington DC · Full-time

No sponsorship$75k-$80kDetected 14 days ago

Customer SupportResearchCommunication

About the role

Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program.
To learn more about SNG, visit the website and follow us on LinkedIn.
Our team of talented individuals is what makes us successful.

To support our team, we provide a balanced mix of benefits and programs.
Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs.
One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family.
Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.
We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
Western Door Federal is seeking an Admin Support Specialist to support the Department of Transportation's (DOT) Transit Benefit and Parking programs, which serves the DOT and other federal agencies nationwide.
Transit Benefit and Parking Application processing and customer inquiry resolution
Responsible for providing customer service to government agencies in the distribution of federal transit benefits and parking permits and answering customer inquiries
Interacts face-to-face with customers at the customer service help desk and parking office desk and answers questions and resolves issues for transit benefit and parking customers.
Provide assistance/administrative and data entry support to Transit Benefit and Parking Mangers.

Interacts with Parking Office and Transit customers to resolve problems, report customer feedback, concerns, and issues to TRANServe Management
Review customer applications, enter applications/changes into Oracle and WMATA SmartBenefits and withdraw customers, and generate reports
Western Door Federal is part of the S eneca Nation Group (SNG) portfolio of companies.
SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers.
This is a customer service role in which you will be interfacing with customers across federal agencies as well as DOT personnel.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws.
Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals.
Veterans with expertise in these areas are highly encouraged to apply.

Ability to pass the DOT security background check and maintain security clearance

This listing is sourced directly from Seneca Holdings's careers page and normalized into a canonical job model.