Primark
Country Facilities Manager USA
Boston, Massachusetts, United States
Sponsorship not specified$122k-$183kDetected 4 days ago
ExpressAccessibilityProcurementPerformance ManagementContract ManagementLeadershipCommunicationProblem Solving
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odds of building a lasting career here
33Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
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About the role
- The role is responsible for supplier performance, governance, commercial management and continuous improvement across the assigned estate.
- Conduct regular contract performance reviews and audits, ensuring planned preventive maintenance programmes (PPM) and reactive services are delivered to agreed standards.
- Operational Management: Ensure stores remain operational by managing supplier activities, minimising downtime, and responding swiftly to emergency situations, including out-of-hours call-outs.
Responsibilities
- Lead FM suppliers and specialist consultants in the delivery of day-to-day facilities management services, ensuring contractual service delivery standards are consistently achieved across all sites.
- Ensure that the FM suppliers responsible for operational and reactive issues manage all tasks efficiently and effectively.
- Monitor and evaluate FM supplier performance through key performance indicators (KPIs), service level agreements (SLAs), and performance reviews to drive continuous improvement.
- Implement corrective action plans for underperforming suppliers and ensure service recovery is effective and timely.
- Collaborate with procurement teams to review contracts, manage tender processes, and ensure that contracts align with business needs and deliver value for money.
- Plan and manage the FM services for new store openings, ensuring that all FM aspects are operational from day one.
- Support the growth of the regional estate by developing scalable FM operating models, team structures, and supplier capability that maintain consistent service standards as the business expands.
- Build and develop high performing FM vendor teams across the region, ensuring the right capability, capacity, and succession planning are in place to support future growth.
- Work with suppliers to develop innovative solutions that enhance service delivery and improve operational efficiencies.
- Manage the facilities management budget, ensuring all activities are delivered within budgetary constraints.
Skills
- Leadership: Strong leadership qualities, with a collaborative and motivational approach to working with suppliers and internal teams.
- Problem Solving: Skilled in resolving issues and managing conflicts between stakeholders and suppliers to achieve optimal outcomes.
- Technology Proficiency: Proficient in using CAFM systems, with strong IT and report-writing skills.
- Operating Standards & Core Competencies:
- Customer Focus: Focused on delivering long-term, sustainable customer satisfaction and aligning FM services with business goals.
- Quality Focus: Consistently ensures that high-quality standards are met in all aspects of service delivery.
- Continuous Improvement: Always seeking ways to enhance FM service delivery and bring about operational efficiencies.
- Apply to join as a and be welcomed to the world of Primark.
- The pay range for this role is: $121,840 to $182,760
- Apply today to start your Primark journey!
- Primark is an equal opportunity employer.
- Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.
Compensation
- $121,840 to $182,760
- This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting.
- The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Company info
- Our fashion isn't one-size-fits-all and neither is our culture.
Equal opportunity
- To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request.
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This listing is sourced directly from Primark's careers page and normalized into a canonical job model.