Invoca

Sr. Software Engineer I

Remote - US (see posting for locations) · Senior

Sponsorship not specified$127k-$191kDetected 54 days ago

RubyRailsDockerKubernetesTerraformCI/CDOAuthMachine LearningCollaborationArgo CD

About the role

As a Senior Software Engineer I on Octothorpe, you'll be an individual contributor reporting to the Sr.
You'll focus on turning our internal engineering platform vision into reality by strengthening our CI/CD, driving key Ruby/Rails platform upgrades, and making authentication/authorization safer and more standardized across services.
The work is highly cross-functional and platform-oriented.

Build and maintain reliable, scalable CI/CD workflows (guardrails, automation, reusable patterns/templates).
Own and evolve CI/CD "paved road" tooling
You'll operate as an expert within the team's domains: solving large-scope problems, leading small efforts from design through rollout, and helping your teammates remove bottlenecks.
Operationally support release tooling (triage, incident follow-ups, preventative improvements).
Drive Ruby/Rails platform upgrades (monolith + ecosystem)
Build and improve self-service tooling and Golden Path workflows through Backstage, CI/CD templates, and standardized patterns so service teams can safely own their own infra, config, and auth changes without gatekeepers.
Partner with service teams to drive Golden Path adoption, unblock migrations, and turn platform investments into org-wide leverage.

Coordinating cross-repo changes (application, Docker/CI images, shared gems, test strategy).
Creating safe rollout plans (canaries, staged deploys, rollback paths) and enabling other teams through docs/runbooks.
Help standardize and operationalize Auth0 and other authentication/authorization patterns across environments
Help the org adopt AI tools safely and effectively by sharing best practices and patterns.
Runtime/framework upgrades (Ruby upgrades, Rails upgrades)

Flexible Time Off - We encourage a healthy work-life balance.
Our flexible paid time off policy allows you to recharge and take time away as needed.
Health Benefits - Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family.
Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
Stock Options - All employees are invited to share in Invoca's success through stock options.
Mental Health Program - Well-being support on a broad range of issues is available through our SpringHealth program.
Paid Family Leave - Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
Paid Medical Leave - Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
InVacation - As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
Wellness Subsidy - We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
Salary Range $127,000-$191,000 / plus bonus potential
At Invoca, all new hires in the U.S. receive benefits starting on day one of employment.

Octothorpe is a platform multiplier team: we build, maintain, and support tooling for connecting pieces of the platform (gems/libraries, CI/CD, shared infrastructure patterns) to improve the lives of service owners.
Invoca's Release Engineering "North Star" is that any change that supports a service (code/config/infra/secrets/process settings) flows through a standard build & deploy process with CI, config validation, security checks, health checks, and rollback quickly and reliably.
Octothorpe owns and evolves the tooling and processes that power developer autonomy, automation, standardization, tight feedback loops, and staging/production parity.
Invoca is the leading AI-powered conversation intelligence platform.
We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction - driving better customer experiences, increased revenue, and improved operational efficiency.
Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture.
solving large-scope problems, leading small efforts from design through rollout, and helping your teammates remove bottlenecks.

al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status

This listing is sourced directly from Invoca's careers page and normalized into a canonical job model.