Sedgwick
Director Client Services
US Telecommuter · Director
Sponsorship not specified$103k-$120kDetected 1 day ago
Account ManagementCustomer SupportLeadershipAccounts Payable
About the role
- Provides stewardship reporting to clients; identifying and educating clients on issues and trends impacting programs.
- Conducts pre-renewal visits reviewing client loss experience and general company performance.
- Reviews and identifies areas of potential dissatisfaction prior to renewal meetings.
Responsibilities
- Provides support, guidance, leadership and motivation to promote maximum performance.
- The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.
- Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
- Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
Requirements
- ability to meet deadlines.
- As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings.
- Education & Licensing - Bachelor's degree from an accredited college or university preferred. CPCU, AIC and/or ARM or other related designation preferred.
- Experience - Ten (10) years related experience or equivalent combination of education and experience required to include two (2) years account manager experience or five (5) years adjuster experience including two (2) years in a supervisory capacity.
- Flexible work schedule.
- Referral incentive program.
- Opportunity to work in an agile environment.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
- Work environment requirements may iinclude -
- Physical: Computer keyboarding
- Auditory/visual: Hearing, vision and talking
Nice to have
- CPCU, AIC and/or ARM or other related designation preferred.
- Bachelor's degree from an accredited college or university preferred.
Compensation
- As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings.
Benefits
- Hearing, vision and talking
- Education & Licensing - Bachelor's degree from an accredited college or university preferred.
Company info
- Conducts pre-renewal visits reviewing client loss experience and general company performance. Reviews and identifies areas of potential dissatisfaction prior to renewal meetings.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
Equal opportunity
- Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
- Equal Opportunity Employer and a Drug-Free Workplace.
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This listing is sourced directly from Sedgwick's careers page and normalized into a canonical job model.